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Lost Ticket

Lost Ticket

Misplaced your ticket? No problem. All you have to do is head to a ticket window of the railway station at least 20 minutes before your train’s departure date and provide the ID you used to purchase your original ticket, your original departure date and your destination station. If you are traveling with friends or want to sit in your original seat, let the ticket seller know.

Once you’ve purchased your replacement ticket and have boarded the train, look for a conductor and tell them you’ve bought a replacement ticket. They’ll give you a receipt. Don’t lose it! Once you arrive at your destination, take your receipt to the ticket window to receive a full refund for your replaced ticket.

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Train Reviews

  • Peddlers everywhere and no air conditioner in the waiting room. The condition of this station is a shame for a city like Shenzhen.

  • There are trains from Yiwu to Shenzhen West. I've been there once but It's not as well known as Luohu Station and Shenzhen North.

  • It took me a while to find the station after I got out of the taxi. It wasn't as conspicuous as other modern buildings around. Shenzhen is a green city, including the station.

  • It's lively but not messy here. Good memories for me!

  • It's in Nanshan. There are many trains but the transportation there is not very convenient.

More Reviews >

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