Guest User
January 28, 2024
There is no heating, the central air conditioning is disabled, and the air conditioning panel in the room does not respond when pressed.
It was cold and I just wanted to warm myself up in the bathtub, but there wasn’t even a plug in the bathtub. I didn’t find out about this situation for 10 minutes after I entered the room, so I told the front desk that I wanted to refund or not. I said this and that, but ended up changing to another room. There was a stopper in the bathtub, and the water temperature was not hot at all. It was cold even to take a shower, let alone take a bath. If you can't even guarantee basic hot water, what kind of hotel is this? The experience is really bad and I won’t give you a refund. These are all real experiences, so everyone should avoid pitfalls.
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