Carretera Federal, Carr. Tulum - Cancún Km 239, Ejido Jacinto Pat, 77760 Riviera, Tulum, Quintana Roo, 77780, Mexico
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Located in Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a 3-minute drive from Cenote Tortugas and 7 minutes from Tulum National Park. This hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins.Show More
We Price Match
4.2/5Cleanliness: 4.2
All 15 Reviews
Amenities
Outdoor Swimming PoolDivingSnorkelingHikingPrivate ParkingFreeBarRestaurantWater ParkLuggage StorageWi-Fi in Public Areas
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Surroundings
Airport: Tulum International Airport
(52.0 km)
Landmarks: Selva Maya Eco Adventure
(310m)
Landmarks: Casa Tortuga Tulum
(330m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
12
Standard Suite
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Towel
Room Details
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6
Superior Double Room with King Size Bed
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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11
Deluxe Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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15
Basic Triple Room
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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7
Superior Quadruple Room with Two Double Beds
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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1
Superior Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
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17
Deluxe Suite
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Details
Check Availability
16
Basic Double Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Electric Fan
Towel
Room Details
Check Availability
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Guest Reviews(15)
4.2/5
Verified Reviews
Cleanliness4.2
Amenities4.2
Location4.2
Service4.2
Kevin
March 4, 2024
The hotel room included free access to Cenotes Park and was very accessible to Xel-Ha and Tulum. Staff was very helpful. The room was large and clean. We enjoyed our stay.
Guest User
November 19, 2023
Was a great experience, tranquil, peaceful I really like that place, if you can close the entrance to the cenotes little late or at least one more hour will be great, if you have a restaurant inside a formal restaurant will be great sometimes we little tired to go out to find a place to take dinner
Ericka
July 14, 2023
Beautiful place and the rooms are amazing!
Guest User
November 2, 2022
First time swimming in a cenote. Our guide, Santiago, was the most amazing guide ever. I do no swim and have zero swim skill, but he helped me until I got comfortable to go on my own. He was very informative, charming and patient. Definitely will love to come back and have him as a guide!
Guest User
June 16, 2022
Went you go there is $650 pesos o $40.50 dollars . They changed it at $16 pesos por dollars.and customer service no very happy. If you buy the tour somewhere else is about $300 and $ 400 pesos . We make the mistake to buy the tickets at the door. Ig you buy pics from them is about 31 pictures for $2500 pesos.rental for jacket and locker is $50 pesos o $4 dollars. The place is good water nice and cool . At the end the tour guy said he take tips if someone wants to tipped him lol.the collective vans is $40 pesos . The change the dollars at $15 pesos por dollars.is better if you take at water proof camara. And bring at waterproof backpack .
Silvia
March 22, 2022
I was not able to explore all the amenities due to my limited stay but I appreciate the options given. The room was excellent.
Guest User
August 31, 2021
Group of 13 guided by Roly who masterfully mixed location highlights with clever anecdotes in English, Spanish and Spanglish. Even those that came in a little apprehensive about traversing the submerged sections were so distracted by his conversation and reassurances that they didn’t hesitate to follow along. Proved to be the highlight of our Tulum adventures.
Brad A
February 26, 2022
Hidden costs, final price was much more than advertised.
The rest of the stay was great, loved the cenote experience!
Verified traveler
July 14, 2021
Even though I reserved and paid on ******* they didn’t validate it and had to pay again . The worker was very disorganized. Location is nice so it was a bit disappointing.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 01:00–11:00
Front desk hours: [Mon-Sun]09:00–17:00
To check-in, contact the property 1 day in advance
Child Policies
Children can stay in some rooms of this hotel.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Continental
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
4.2/5
Cleaning & disinfecting
Rooms are disinfected between stays
Property Description
Number of Rooms: 27
Located in Tulum, Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a 3-minute drive from Cenote Tortugas and 7 minutes from Tulum National Park. This hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
Cooked-to-order breakfasts are available daily for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Make yourself at home in one of the 12 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans and blackout drapes/curtains, and housekeeping is provided once per stay.
Services & Amenities
Most Popular Amenities
Outdoor Swimming Pool
Diving
Snorkeling
Hiking
Private ParkingFree
Bar
Restaurant
Water ParkAdditional charge
Luggage Storage
Wi-Fi in Public Areas
Outdoor Swimming Pool
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
Prices at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
The closest airport is Tulum International Airport. It is 52.0 km from the hotel and approximately a 54minutes journey by taxi.
What are the check-in and check-out times at Hotel Casa Tortuga Tulum - Cenotes Park Inclusive?
The check-in time is after 15:00 and the check-out time is before 11:00.
Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive provide airport transfer services?
No, the Hotel Casa Tortuga Tulum - Cenotes Park Inclusive doesn't provide airport transfer services.
What amenities and services does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive have?
Hotel Casa Tortuga Tulum - Cenotes Park Inclusive has the following amenities and services: Outdoor Swimming Pool, Diving, Snorkeling.
Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive have a swimming pool?
Yes, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive has a pool. Pool type: Outdoor Swimming Pool.
Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive have fitness amenities?
No, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive doesn't have fitness amenities.
Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive provide Wi-Fi?
Please view the amenity list on the hotel page.
Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive have non-smoking rooms?
Yes, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive has non-smoking rooms. Please view the hotel listing for details.
Does Hotel Casa Tortuga Tulum - Cenotes Park Inclusive provide breakfast?
Yes, Hotel Casa Tortuga Tulum - Cenotes Park Inclusive provides breakfast.