2295 Reviews
Hilton Tianjin Eco-City
China Singapore Eco City/National Maritime Museum Tianjin|1.04km from Zhongjin Avenue
Several colleagues recommended this hotel before, but after reading the reviews on various platforms, I had some concerns. A few months in advance, I accidentally saw that the room price during the Spring Festival was suitable, and the payment would be deducted one day in advance. You can cancel at any time, so I quickly booked it. I was not disappointed after I came. I have become a fan of Hilton directly. Let me tell you a few things. Little things.
I received a call from the hotel one day in advance to inquire about my needs, and prepared children's toothbrushes and slippers in advance. It also reminded me that the occupancy rate is high during the Spring Festival. It is recommended to check in after three o'clock. This is good. If you arrive early and cannot check in, it will really affect your mood. The check-in procedure was very fast. The staff at the front desk were very patient and enthusiastic. They kept communicating with me with a smile and arranged our two rooms together. They also took the initiative to upgrade to the executive room for free and gave me fruit redemption coupons. The children were very happy with the two cartoon dragon balloons and liked them very much. The family is also very happy.
In the evening of the same day, I received a call from the front desk, telling me that the photography included in the order could not be taken because the photographer went home for the New Year. To be honest, I didn't even notice this item in the order. Unexpectedly, the staff saw that there was no buffet breakfast in our order and said that they could give us a daily buffet breakfast during our stay. The service is also great!
The next day when I was out playing, I received a call from the hotel asking about my stay. They pointed out that the refrigerator was not very cool and the balcony was sealed so there was no ventilation. When I returned to the hotel, I found that the refrigerator had been replaced and the balcony seal could be opened. Full marks for response speed!
It was time for check-in to coincide with the birthday of the elderly family member. The hotel sent a birthday cake with a birthday hat and candles. It was really not the kind of small dessert-like cake sent by other hotels, which also surprised us.
In other respects, bottled water was given very generously and a box was given directly. There are many varieties of breakfast, especially desserts, and the quality is top-notch. The bowls of yogurt are particularly delicious. The staff collected the dishes promptly. There will be a wait for a table during peak periods, but it won't be long. My children have to go in and play in the children's playground every day when they pass by it. They want to take the slide home. The little animals are very popular with children. The swimming pool is quite large and there is a sauna in the locker room. After swimming and taking a shower, the whole sauna is very enjoyable. There are also many types of gym equipment.
Outstanding
1092 Reviews