Vienna Hotel (Suzhou Wuzhong Wanda Xinguo Metro Station)

Excellent reviews. Absolutely great reviews. The service attitude is super good. If you have any problems, they are solved in time. The location is very good. The hotel room is also very clean. The facilities are fully decorated and the elevator can be adjusted very well. It is timely and patient. It is attentive and not too troublesome. It provides considerate services for the sake of customers. The price is not very high. Really good

The door lock is difficult to lock, and the elevator door never closes. The equipment is really not good. The hygiene is also very average, not refreshing and clean enough. The front desk is very welcoming and nice.

It was my first time to stay in a room that was very close to home. I booked a room for my family. My family said it was good and cheap. The service was good and they also gave me fruits. There were many tips and it was very heart-warming. It rained yesterday and I couldn’t borrow any umbrellas. The staff also lent us their own umbrellas, which was good. Will recommend it to friends😊

The front desk number 003 is not flexible at all! The service attitude is not good, it feels like you owe her money. I have never seen such customer service staff in my life. Worst stay ever. Because of this person, the brand Vienna will never live again in this life.

Good service, good environment, new and clean facilities

The room is very clean and there is a free laundry room on the fifth floor. There are many kinds of breakfast. The service attitude is also very good. I will stay here next time

The lady at the front desk has a good service attitude and even helps with express delivery. The hotel environment is very clean, the facilities are complete, and it is very close to the station. The transportation is very convenient. I will stay here again next time

The service attitude is good and the front desk is also very enthusiastic. The room was very clean and spotless. The location of the hotel is also very good. There is a subway station less than 300 meters away, and the transportation is very convenient. There is also free laundry on the fifth floor, which provides free laundry. Very recommended.

1. I saw this stain on the first day I checked in. Because it was too late, I didn’t call my aunt to change it. When I extended my stay the next day, I told the front desk about this situation and she just said I was sorry. I didn’t say anything. She asked me to change the bed sheets and quilt cover, but when I came back at night, she still looked like this. She also asked me to add her as a friend and show her the photos. What happens after that? 2. The sound insulation is poor and it’s extremely noisy. It’s past five o’clock and I don’t know what’s going on outside. It’s been like this for two consecutive mornings!