Mercure Suzhou City Center

Spacious room with king sized bed. Good water pressure. Friendly staff. Breakfast with wide spread of choices at RMB58 pet pax is a great value. Pinjiang Road is just across the street.

Super close to the Pingjiang road. Very friendly staff and also have a self laundry place

Hotel is clean, comfortable and conveniently located opposite Ping Jiang Lu. We were thankful to hotel staff Alfred, who extended our check out time to 2pm and Lily, who facilitated the storing of our luggages after we checked out to allow us more time to explore Suzhou.

Good location

The receptionist was very kind and polite. We were very happy when we were offered a free room upgrade for one of our rooms. The hotel also offered a very comprehensive free laundry self service as well as a well equipped gym for light exercises. As for all hotels in China, there is also a robot service to deliver food and amenities to your room personally. The hotel is also situated near to the small watertown attraction in Suzhou and is accessible to major attractions in town through a 5-7 minutes walk to the nearest subway station. Unfortunately, there are downsides to the hotel as well. the breakfast was mediocre as some of my family members could not take the saltiness and overcooked food that was served, even though there were plenty of varieties to choose from. In addition, the rooms were not very soundproof as I could hear guests talking and the toilet water running while walking on the hallways of each floor.

The room was great and clean. Front desk staff were friendly and accommodating. I had a parcel delivered late after I checked out and the front desk staff was so nice to keep my contact and help me courier over my parcel to the next hotel I’m staying at. They were also very nice to extend my checkout to 2pm.

Love everything about this hotel except breakfast. One of the best free laundry room I have ever seen. Complimentary drink in the fridge and was refilled every day. Excellent location. Was given a lovely gift at check out.

great location, staff is very nice and patient, nearby a lot of shops.

My second time staying here. Excellent location with Pinjiang street opposite and Shuangta market next to the hotel. Easy accessible via didi app or subway (Xiangmen). Room is spacious and clean with good toiletries provided. Only downside is the toilet is hard to flush and door lock can't be locked (we used the latch). Good air-conditioning amid the warm weather. Customer Service is excellent and simple Chinese fare for breakfast at the morning breakfast line. Will return again!