Ascott Waterplace Surabaya
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Surabaya

Ascott Waterplace Surabaya

Health Protected
No. 6 of Top Premium Hotels in Surabaya
Waterplace Residence, Tower D1, Jl. Pakuwon Indah No.KAV. 3-5, Babatan, Kec. Wiyung, Surabaya, East Java, 60126, Indonesia
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Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.Show More
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hotel overview picture
Last booked 21 hrs ago
4.6/5Great·Service: 4.8
Great service87% Recommended
All 65 Reviews
Amenities
Golf CourseOutdoor Swimming PoolExecutive LoungeFitness RoomPublic ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarNightclubRestaurant
All Amenities
Surroundings
Airport: Juanda International Airport
(23.4km)
Train: Surabaya Gubeng Train Station
(12.3km)
Train: Surabaya Pasar Turi Train Station
(15.3km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two Bedroom Deluxe Apartment
13

Two Bedroom Deluxe Apartment

2 Single bed and 1 King bed
90m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
One Bedroom Penthouse
7

One Bedroom Penthouse

1 King bed
112m² | Floor: 33
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Two Bedroom Executive Apartment
8

Two Bedroom Executive Apartment

1 Queen bed and 1 King bed
100m² | Floor: 1-33
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
One Bedroom Deluxe Apartment
9

One Bedroom Deluxe Apartment

1 King bed
46m² | Floor: 1-33
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
One Bedroom Executive Apartment
6

One Bedroom Executive Apartment

1 King bed
53m² | Floor: 1-33
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
Three Bedroom Executive Apartment
4

Three Bedroom Executive Apartment

2 Single bed and 1 Queen bed and 1 King bed
113m² | Floor: 1-17
Has window
Free Wi-Fi
Air Conditioning
Private Bath
Refrigerator
TV
Room Amenities
Check Availability
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Guest Reviews(65)

4.6/5
Great
Verified Reviews
  • Cleanliness4.5
  • Amenities4.5
  • Location4.6
  • Service4.8
Grcnat
February 6, 2024
Perfect place to stay especially if you are with big group! Located in a strategic spot of west Surabaya.
18169363
March 4, 2023
The room is perfect, included refrigerator and one small living room, but breakfast was too simple compare with others.
Guest User
May 18, 2023
good place, good service 👏
Soon Yee
July 22, 2023
Everything was fine, if room service is provided will be better
David Michael
March 3, 2023
Great location, all my meetings were in the area. Service was great arrived way early at 9am so dropped bags off and went to meetings came back at 2pm and my bags were already in the room and room was kept cool. Breakfast quite standard but worth the 130k especially since they open the restaurant at 5am and I had to leave for the airport at 6am. All in all will stay here again
Guest User
January 24, 2023
My second time staying in this premise. Staff is on task and are prompt in helping us solve transport issue to my next destination
Diego
February 8, 2023
Very good location, welcoming staff and great service. I felt like home and very good breakfast.
Guest User
May 19, 2022
Less clean than my last stay. Need to improve the cleanliness. I found a urine stain on toilet seat, right after i enter the bathroom. My partner sneeze a lot because of the dust
Paulus Siswanto
November 10, 2023
Very nice and clean hotel.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 5 years old and under
Adding crib: Free
Children 6 years old and over
IDR 588,235 (approx. US$37.01) per person per night

Breakfast
TypeWestern
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
IDR 82,353 (approx. US$5.19) per person
Children 13–17 years old
IDR 164,706 (approx. US$10.37) per person
Adult
IDR 164,706 (approx. US$10.37) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.5/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2015
  • Number of Rooms: 182
Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This 4.5-star aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless Internet access, concierge services, and a hair salon.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Ascott Waterplace Surabaya?

Prices at Ascott Waterplace Surabaya are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Ascott Waterplace Surabaya?

The closest airport is Juanda International Airport. It is 23.43km from the hotel and approximately a 42minutes journey by taxi.

What are the check-in and check-out times at Ascott Waterplace Surabaya?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does Ascott Waterplace Surabaya provide airport transfer services?

Yes, Ascott Waterplace Surabaya provides airport transfer services.

What amenities and services does Ascott Waterplace Surabaya have?

Ascott Waterplace Surabaya has the following amenities and services: Outdoor Swimming Pool, Golf Course, Executive Lounge.

Does Ascott Waterplace Surabaya have a swimming pool?

Yes, Ascott Waterplace Surabaya has a pool. Pool type: Outdoor Swimming Pool.

Does Ascott Waterplace Surabaya have fitness amenities?

Yes, Ascott Waterplace Surabaya has fitness amenities.

Does Ascott Waterplace Surabaya provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Ascott Waterplace Surabaya have non-smoking rooms?

Yes, Ascott Waterplace Surabaya has non-smoking rooms. Please view the hotel listing for details.

Does Ascott Waterplace Surabaya provide breakfast?

Yes, Ascott Waterplace Surabaya provides breakfast.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport28.89KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station12.26KM
Average Price FromUSD181
Hotel Star Rating5