Anonymous User
March 30, 2024
Overall, I am satisfied, and there is room for improvement. First of all, the definition of set brunch is confusing. Secondly, people keep saying it is five stars, and you don’t need to keep talking about the good experience. I didn't say anything about the previous one and I gave it five stars. Third, I made a reservation for the small hotpot at 18:30, but nothing came at 19:00. There are only three tables on the terrace, Comrade Manager. What are you busy with? No need to fry or boil. Fourth, I reported my room number at breakfast and said it couldn’t be found. What’s the connection? While picking up the meal, I was forced to show my room card. It was already ten o'clock and there were not many customers. Can I fish in troubled waters? I had to call the front desk to confirm. The next day, the female supervisor said that there was a toothpick on the ground to sweep with. There was no one in the wilderness for ten miles, and the broom could sweep up to my feet without even saying sorry, so the service was good. Finally, it is actually a small problem. After checking out of the hotel and checking into another hotel, your hotel was not unlocked. This is not the case in other Sanya hotels, unless there are extenuating circumstances that the hotel is too busy during the peak season, which is not the case now, and you have to call the hotel to unlock it. If you give me a good experience, I'll give you five stars, right?
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