Guest User
August 17, 2023
Hello Hotel looks super good, rooms super ok but in the relationship with the tourist, at least at the restaurant, it is pathetic they had problems with the dispenser one of the days and I was told to go to the room to get water, English is a problem for 90% of employees At the restaurant, if one kind of food range out, only something else was brought Including the famous Bulgarian pickles, they were no longer brought This is not allowed in a 5-star hotel Too bad for the beautiful building The hotel has 3 beaches, one of which is "hidden" for the hotel's customers, only by chance did we realize that that beach is also for us At all beaches it is allowed to rent sunbeds and umbrellas against money, in the conditions that they do not have enough sunbeds for tourists staying in their hotel I will definitely not return to this hotel PS. Note 10+ for Umit from the lobby bar