Mingqingyuan
July 21, 2023
The most awesome hotel I have ever stayed in, the manager Ms. Fang is even more awesome! I called the front desk to clean the room. When I came back, the toiletries were not replaced, the garbage was confiscated, and the quilt was simply laid out. When I called to inquire, the hotel said: Since you didn't use it, they wouldn't replace it. It was the first time I heard Xie’s reply like this and I was stunned! We asked the hotel to take care of it (re-clean or change rooms), but they still didn't respond. The next day I called Ctrip to explain the situation and asked the platform to coordinate. When I checked out, I found that the previous resident's instant noodle bowl was left in the cupboard. I asked the front desk about it, and I heard Ms. Fang talking to Ctrip customer service on the phone, talking nonsense and being violent to us. We wanted to ask Ms. Fang to communicate in person, but she left immediately. . About three days later, Ms. Fang admitted that the instant noodle bucket had indeed falsely accused us of spilling instant noodle soup on the sheets in the room. The Ctrip platform has call records including evidence. Ms. Fang refused to admit the accusation. Faced with the accusation, we suggested calling the police to file an investigation and check the surveillance. Ms. Fang did not answer the question. Friends, why did she not dare to call the police? Next, let’s see how she talks wisely. (To sum up, the evidence is complete)
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