102 Reviews
Econo Lodge Winter Haven Chain of Lakes
Winter Haven|0.1km from Cypress Gardens
DO NOT WASTE YOUR MONEY HERE!!! I'm very disappointed with this hotel!! The pictures on the listings are very misleading!! It wasn't as advertised AND there were other issues as well! To start with its old and that's fine but dang, at least do some repairs/updates!! The lace curtains looked like the ones they originally hung when it was but in the 80s! Instead of buying them or hemming them to fit the windows, they're just wadded up on top of AC unit. The blackout curtains had holes in them! Here's the order issues: 1) one listing said indoor pool and hot tub and there wasn't either 2) we checked in on Wed - took 30 min to do so then on Thursday the key wouldn't work - housekeeper said it's bc I had it by my phone which it wasn't at any point (the key stayed in my wallet in my purse, the phone in my hand or pocket!) ... I went to the front desk to get a new one and they said it was deactivated bc we were a ”no show” in the Computer 3) Friday morning around 830 housekeeping comes barging into the room without knocking and asked why we were in there (duh!) then proceeded to tell us again we were no shows 4) room was dirty - glass rings on table, soap or toothpaste scum running down side of tub, 2 inches of dust on floor lamps 5) outdoor pool Dimly lit (only pool light was at steps and it gave about 5 feet of light) felt very unsafe out there - we only stayed 5 minutes - which was disappointing to my granddaughter 6) only 1 elevator worked and was on other side of property 7) Some staff/security didn't give us a feeling of being safe. The owner/managers response was ”it's hard to find good help” then went back to typing on the computer. I know it's a cheaper hotel and I didn't expect it be the Ritz but c'mon!!
Outstanding
19 Reviews