Verified traveler
February 6, 2024
The moment I entered the room, there was a strange smell, and even though I ventilated it and used deodorant, the smell returned after a while.
I contacted them to check the smell and ask them to move rooms. In response, they said, "Please put your room key in the mailbox so we can check it," so I did as instructed the next day and went out. When it was time to return, there was no contact or anything, and I couldn't enter the room without the key. They didn't answer my phone calls either. I felt really terrible. They never came to check on me until the end, and the service was terrible.
I use this hotel when I go back every month, and it was clean and satisfying at first, but recently it doesn't seem to be cleaned properly, and it's covered in dust everywhere. I feel like they're not managing it properly, as they leave broken things as they are.
I don't want to use it again.
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