1. Front desk service: Check in at about 10 o'clock that night, and agreed to check out at 1 o'clock the next day (usually check out at 12 o'clock). As a result, after 12:30, I applied for an hourly room extension, but I said that it was booked because of a new customer. This set type, let me quickly clean up and leave this room, I said that other empty rooms can also be let the other person live in.
2. Then I went downstairs and prepared to change a room to book an hourly room, and said that we should go back to the old room and arrange another room for the new customer... After returning, I found that cleaning actually went in and cleaned up, and left after half of the cleanup, speechless, The slippers were also thrown away. After checking out after the hourly room, I actually planned to charge me an extra hourly fee. Fortunately, the lady boss reacted and felt that the front desk was very unprofessional.
3. The location of the room is relatively convenient, and the room is quite large and a bit empty, but the sanitation is not very optimistic: there are several hairs left in the sink and bathroom, one less shampoo brought by the customer is not cleaned away, a lot of mosquitoes in the bathroom, and few toothbrushes. set.
Original TextTranslation provided by Google