Anonymous User
May 17, 2024
The clerk's service attitude is not good. I checked in last night but he didn't tell me that the breakfast was placed in the lobby. When I checked out this morning, the clerk didn't remind me and said that it was kept in the refrigerator and I could take it myself, but I didn't see the notice board in the lobby. When I asked about the breakfast when I came to renew my room at noon, he responded to me like this. When I entered the room for lunch break at noon, there were 4/5 hairs on the bed and on the floor. The clerk told me that the hair was normal. The room upstairs was being renovated and the noise was too loud to rest, so I went downstairs and checked out. As a result, the clerk asked me to pay 99 yuan. It was my first time in Nanjing and I felt a little uncomfortable.
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