Vienna Zhihao Hotel

The hotel is very cost-effective, the rooms are very clean, and the reception desk is friendly and helpful. The friendly attitude is very good and the service is very good. I will choose here next time. The hygiene is very clean, the hotel environment is good, the guest room supplies are complete, the towels and quilts are also very clean, and it is very safe to stay. The location is excellent, the transportation is convenient, and it is convenient to travel. Turn right at the door and you will find the bus station. Not far away is Guangzhou East Railway Station. It is very convenient to travel. The lobby is simple and elegant, with a reasonable layout and the smell of tea; the front desk is efficient, thoughtful and professional ;The room has good lighting, bright, quiet, very clean, the mattress is very comfortable, the water comes out quickly, the water temperature is good, the Internet speed is fast, highly recommended

It was such an unexpected stay. I thought it was pretty good when I first entered the hotel. The front desk asked if there were any members, but it seemed that having members at the front desk was of no use. The price at the front desk was higher than Ctrip's price, and the front desk told me that there were no premium king beds, only business ones. The king bed cannot be upgraded for free. I asked Ctrip to place an order for me to upgrade, and the front desk agreed to upgrade, but it was not upgraded. It was still a 1.5-meter high-end king bed. So why did I agree to upgrade to others, and the front desk clerk His face was expressionless throughout the whole process, as if he owed her millions. The check-in process took a long time, and another colleague of hers was asked to come over to handle it. I didn't handle it for a long time and didn't even say a word of apology. The result was very disappointing and the experience was very poor. We were even more surprised when we got to the room. The curtains in the room were all torn, there was a pile of garbage on the bedside table, and the wash basin was also in tatters. You were staying in a garbage room for more than 200 yuan? Can't figure it out. The negative review was given at the request of *** at the front desk. Even the platinum card cannot be upgraded for free. I don’t know what role the membership card plays in your hotel. I thought it would be a good hotel under Jinjiang, but the result is very disappointing! Totally speechless!

This experience was very bad. There were a lot of blood stains on the pillowcases and quilts that were suspected to be blood. When I came in, I didn't open the windows and turn on the lights to inspect the room. I didn't find out until I left to check my luggage. But the hotel management refused to admit it and insisted that the beds had been changed and there were no problems after inspection. I hope everyone has learned a lesson and be sure to conduct a thorough inspection when entering a room. I was already very careful and brought my own towels, toothpaste and toothpaste. I've seen people clean the bathroom before without washing their hands, grabbing two bottle caps to bring water in, and never drank the water in the hotel. They brought their own water in. I didn't expect to encounter such a disgusting thing today.

The bed in the room was relatively small, the breakfast was very basic, and the waiter in the restaurant had an extremely bad attitude. For breakfast, I was asked to eat at the garbage table where other guests had finished. I told her to clean it up, but she ignored me and didn't respond at all. This is what I have ever experienced. Worst hotel ever! ! ! Serious bad review!

I have never seen such bad service. I asked for a toothbrush to be delivered and it took 40 minutes. It couldn’t be delivered. I was late for the high-speed train. I kept looking for the front desk in the middle of the train. The woman at the front desk didn’t ask me anything. I could only go downstairs to get my toothbrush. I was so anxious that the woman was still there. I was still chatting with another waitress complaining about the male colleague on duty with her. On the contrary, the male front desk was always solving the problem. This female front desk is really the worst front desk I have ever seen! Won’t come again 👎

房間乾淨衞生整潔服務人員很好٩（•̤̀ᵕ•̤́๑） 不錯我自己喜歡吃辣的，酒店樓下就有湘菜，味道不錯

工作人員服務態度很好，停車很方便。打的車的話就在門口可以可以攔車。地鐵，離得不遠交通比較方便。酒店樓下有湘菜，客家菜，還有KTV。 衞生：衞生搞得很乾凈 環境：可以

幫朋友訂的，朋友説環境很好，旁邊風景也不錯，停車很方便，打掃衞生的阿姨很有禮貌，

酒店離南方醫科大學南門非常近，酒店還有很大的停車場免費停車