Guest User
February 29, 2024
This is the first time I encountered a hotel with such poor service. It was so bad that I was speechless! I have been to Guangzhou several times and always feel good about this city. The hotel accommodation service this time is simply speechless! After checking in, I found that the decoration was quite old, but that didn't matter. I ordered takeout, but the front desk said it wouldn't be delivered upstairs. So you have a solution. You can build a robot or have a waiter deliver it to you. The front desk ** It was very nice, just one sentence, please come down and get it or send it up. I took off my clothes and didn't want to go down, so just wait. I didn't send it up until midnight. I called the so-called manager on duty, but the front desk still answered. The front desk started talking in various ways, saying that the manager was not here, and would give you a reply when he came, and finally said that you could call the police! **, I have stayed in so many hotels, and this one is the best. After thinking about it, there is no need to be angry about this matter. Forget it, I will just lose weight...; the air conditioner in the room does not work, it is extremely cold, and the TV It couldn't be opened. I called the front desk and refused to answer the phone. Is this the so-called butler service in the hotel guide? The boss should open his eyes wide and strengthen his management! The next morning I went to the restaurant to eat, only to find that there were very few people going to the restaurant to eat. As I said, never stay in a hotel or eat in a place with few people...! Today, the takeaway merchant called me to ask how it tasted and if he could give it a five-star review. I gave it decisively, even though I didn’t eat it! When I leave a comment, there is no feedback at all, maybe it is just like this for individual customers! I will definitely not stay in this kind of hotel in the future. I would rather stay in a chain hotel than this one. I hope everyone can learn from this unpleasant experience. Also, if you have friends staying, don't rely on the road. There are too many big cars. It's so noisy...
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