Hotels near Chashanzhen Cinema in Dongguan

Booked three rooms for New Year’s family reunion. Two of the room adjoining, third room across the hall from the two adjoining rooms. Hotel centrally located in the town center, easily accessible to shopping, restaurants and transportation. Breakfast was adequate with mostly Chinese cuisine.

Great hotel! Modern, clean and fresh! The staff was amazing even if we sometimes struggled to communicate. They were always accommodating and helpful. The Chinese breakfast buffet had a lot of tasty options and even offered fried eggs and toast. I really enjoyed the fried pork dumplings and fried noodles! We will visit again!

The receptionist at the hotel is polite and can speak Cantonese😄The room is clean and tidy, the window view is good, the chaise longue is very comfortable😃There are many restaurants and eateries at the street entrance👍

It's a pity for a hotel with five-star decoration and five-star equipment. It's a pity that there is no management at all. It's a super beautiful room with an invincible river view. It's a pity that the shower head is broken and the Wifi is broken. The bed is good, the air conditioner is sufficient, and the swimming pool is 10 points beautiful, but unfortunately outsourced to the operator, the service is negative, no one manages, there are not many waiters, and the remaining two waiters have a very bad attitude. I don't know, and I didn't give a towel. As one of the landmark hotels in Humen, it is really a pity that it was originally a five-star hotel, but it has been reduced to this point due to poor management. Will it come again? Maybe will? The price/performance ratio here is still high! 

The room is clean and big enough. Half of the walls in the room I live in are large floor-to-ceiling windows. You can see the city environment outside. It looks very nice when the city lights are on at night. The bedding is also very good. I am very satisfied, especially The waiters at the front desk are very professional, and everyone has a good attitude. There are also the lobby manager and other staff, who will help you push your luggage. Someone will take you to the elevator. The front desk even helped me upgrade the room, which is very heartwarming. On the first floor, I saw a custom-made transparent acrylic box at the door of each room in the corridor, small wooden ornaments similar to agarwood, with an artistic atmosphere, I like it very much. The quality of the various toiletries in the room is also quite good, and it smells very good, especially the rich and diverse breakfast, good quality, and good environment. I just have a little comment. When we checked in yesterday afternoon, because my husband likes to make tea, a friend came to talk about things. There was not enough water in the room. I called the front desk and asked for 4 bottles. After 3 minutes, the room attendant Water was delivered, but when I opened the door, it didn't make me feel the politeness that big hotels still have. Instead, they looked at me with cold eyes and didn't say a word. I was frightened, so I told her quickly, Excuse me, we need tea, we don't have enough water, thank you. She replied blankly, you're welcome, turned around and left. I was wondering if she was too busy, and asking her to deliver water affected her to make the room. Then, can the hotel consider configuring robots to deliver some small items, so that the guests' experience will be better, and the room attendants will not be disappointed. Glad, many mid-sized hotels are now almost serviced by robots. Keep pace with the times!

This hotel is always neat. I really liked the bathtub because it was big, but the garden was a little poor. The staff are kind to you. The location of the hotel is really good.

During the Spring Festival holiday, I took my children out to experience the newly opened Banyan Tree Hotel. I wanted to experience the newly opened villa area, so I booked a room to try it out. The day before check-in, I received a call from Yoyo, the guest team manager. The service attitude was very good and he prepared parking instructions for the hotel entrance and check-in tips for us. After asking about the number of guests, he also prepared children's supplies for us and ordered the rooms. Aromatherapy and air purifier arranged. After checking in, I found that the room still had a smell. Since it was a villa area that had just opened, the smell of a large number of wooden furniture and Muzhi artworks had not dissipated. I was panicking with two children, so I contacted the front desk to inquire about changing* *Yoyo, Yoyo immediately responded to our needs and solved the problem for us very quickly and efficiently. After showing me another room, I was still not satisfied, so they offered to help us change to a guest room on the floor area. Later, with the help of Alice, I successfully changed my room. The smell was gone and I felt much more at ease. Later, Yoyo informed me that there was a difference in price between villas and floor rooms, and suggested placing a new order for a room on the next floor and then contacting Ctrip customer service to cancel the original order. This is really very attentive to details. We will never let customers spend too much money and treat customers honestly. There are always some shortcomings in newly opened hotels, but your enthusiasm and sincerity completely dispelled them. I like your response speed and processing efficiency. Your soft power is definitely a bonus for Banyan Tree Dongguan👍🏻 👍🏻👍🏻 I have stayed in countless hotels and seen a lot of perfunctory work. You are really serious and efficient. You solve the problem quickly without any unnecessary illusions. You are sincere and invincible👏🏻👏🏻👏🏻Thumbs up for your seriousness👍🏻👍🏻👍🏻 The special feature here is that each room has an independent soaking pool. It is really comfortable to take a hot bath when the weather is cold. Once the smell of the wooden furniture in the villa area has dissipated, it will be better to experience it next time.

Smart Hotel. You can control everything in the room by voice command. Clealiness is great and reception is friendly

I was very impressed with the hotel, the rooms were spacious and clean, the hotel was very beautiful, I was surprised that there were robots working in the hotel, Carolyn service attitude was also very good, it is an ideal place to stay for business trips and tourism.

The staff of this hotel are friendly and enthusiastic, and the service details are excellent. You can see the managers' intentions: 1. The facilities can be controlled by voice. Call ”Xiaodu Xiaodu” to wake up the smart speakers, which can control lights, curtains, TVs, and air conditioners. In addition, the TV has a screen projection function, which is convenient for watching dramas, and the operation is also simple and convenient. 2. The bedside table has a USB power interface and is equipped with a three-end data cable. Apple, Huawei, and my shavers can all be charged. 3. In addition to the regular configuration of the hotel, the wash basin also has skin cream and laundry detergent, which I like very much. 4. 4 bottles of purified water are given for free, which is convenient for those who like to make tea, but I couldn’t finish it at all. 5. The sanitation of the room is very good. I checked carefully and found that many areas that were difficult to clean were also cleaned and there were no problems. It is reassuring. In addition to disposable slippers, there are additional shower slippers and disposable ones next to the toilet. Disinfectant wipes, really thoughtful.