Guest User
August 23, 2021
Stayed in 2 rooms for 3 nights, the experience is as follows:
1: The front desk is indifferent, expressionless throughout, and won't even look at you. The procedures are very slow, and I don’t know how to understand the work. I called the front desk 3 times at 8 in the morning, but no one answered. On the contrary, the aunt in the guest room was quite kind.
2: Inform the front desk in advance that the room will be renewed, please reserve. If you inform that there is no room the next day, it will be very speechless.
3: When booking by Ctrip, the hotel did not indicate whether there was breakfast. The breakfast vouchers were given to us on the first day, but we did not eat them in the first two days. On the last day, we went to the hotel and said that we did not include breakfast, and the previous breakfast vouchers could not be used.
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