Guest User
February 17, 2024
Five-star brand, irritating service, nothing like this: 1. No one answered the room service. I called the front desk before someone answered. There wasn't even a child's toothbrush. 2. A chef came over immediately to get sandwich bread for breakfast. He said with a dark face that he had to take it from the side and couldn’t choose, otherwise it would mess up the other sandwiches. There were a lot of broken rules. Don’t put them out if you are afraid of people taking them. It tasted unpalatable and he made demands on customers. This was also the first time I saw 3. Cleaning. A younger aunt in the hygiene depar**ent also had a dark face all the time. She didn't even say Happy New Year during the Spring Festival, nor did she smile. 4. The sheets were itchy when I fell asleep, and I woke up two or three times in the middle of the night due to the itching. Because the light in the room was dim, I couldn't see clearly whether it was clean or not. But children like to take baths, and I cleaned the bathtub and found a lot of dust. 5. It may be an older building. The room is very short and the sound insulation is poor. I was woken up by people in other rooms after 6 o'clock in the morning. 6. Unclick The payment process is very slow. Others of the same level refund on the spot. His family said that it takes two days. In short, the experience from service to facilities is very poor, especially the service. He is bossy. He is just a waiter working in a hotel and is not the boss, and he still requires guests to take money. Things are handled according to his rules. It's really a long time. Now that the five-star era has passed, we are still resting on the five-star brand. Maybe the only thing that makes people feel better is that the shampoo and conditioner is L'Occitane, and there is no need for messy brands. , but the overall feeling is that I feel resentful when staying in this hotel. This hotel is probably also difficult to operate, so many venues are rented out, and people who do not stay in the hotel come in and out, which is very messy.
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