Best Spa Hotel in Batam

Staff is very friendly. They gave us a connecting room even though we only booked a normal room. Hotel is quite old, and some of the facilities are quite worn out. But overall is still good for this price point. Location is good too. Walked straight out and you can locate numerous restaurants.

Checked into superior double room facing roadside upon arrival to Batam. Room was big enough for 2-4 pax (would need to add extra mattress), however, it was dimly lit for a huge room, aircon was faulty, bedsheet have some stain, towels are questionable and toilet/bath is not very clean. Told reception about the faulty aircon and staff went in to check. Confirmed faulty (which receptionist is apparently aware of the issue already beforehand). Got transferred to a twin room which seemed better. Well lit, working AC and bathroom is still so so. One of the beds still got visible stain. About to have dinner outside the inn, booked Gojek only to find out last minute that room door is unable to lock from the outside (note that from the inside, there is a working double lock, but I’m giving feedback from outside the room). Auto lock is faulty, hence I’ve tried to close the door and check several times to give it a chance but to no avail. Told the receptionist again and was informed that they will change my room the following day. Next day, I’ve decided not to go out of the room as the receptionist told me the booking is full and no other rooms available. Staff will just come and rectify the lock.

Upon checking in, we were asked to pay 400k Rupiahs if we insisted to have a double bed to replace the twim bed for the husband and wife because our reservation was a cheap one by the Trip.com. If this is the case, we may book our rooms on ourselves and pay higher for what we want. However, we just topped up with cash in order not to be separated at night. The entire hotel looks quite tired for age although they had renovated the main lobby. In the Trip com booking system, we paid for breakfasts for 4days, during the 4 days, we were served a set breakfast instead of buffet service with our understanding of no other room guests taking breakfast in the hotel or the hotel has no room guests except 2 of us. Overall stay was alright with no further comments as we would like to try some quiet areas little bit far from Nagoya. Last question to trip.com is: will the service standard be lower when we use your service???

Nipah Island Resort and Hotel is perfectly located for both business and leisure guests in Batam Island. Both business travelers and tourists can enjoy the property's facilities and services. To be found at the property are free Wi-Fi in all rooms, 24-hour room service, 24-hour security, shrine, convenience store. Additional bathroom, additional toilet, air purifier, bathroom phone, carpeting can be found in selected guestrooms. To enhance guests' stay, the property offers recreational facilities such as boats, water park, fitness center, outdoor pool, fishing. Discover all Batam Island has to offer by making Nipah Island Resort and Hotel your base.

We stayed as a family of 3 for 2 nights. The room was clean and neat. Check in was fast and hassle free. The staff were helpful and friendly. Location of the villa is good, walking distance to nearby seafood restaurant. Distance to shopping malls is not too far too as you can easily get a Gojek there. It is around 6km to BCS mall and A2 food court. One down side I feel was the lack of variety for the breakfast, it would be good if there is buffet spread. The music from the neighbouring cafe/pub was pretty loud till which could disturb guests who may be there to chill n relax. It didn't bother me very much probably I was tired out so slept pretty well. Overall a pleasant experience staying in this resort. Highly recommended for couples who wish to have a romantic getaway.

The website looks great .. especially for the price! But the rooms are terrible, filthy , ripped bed sheets dirty mattress and linen .. that really put me off instantly. The bathrooms need a full makeover! Shame as a good size but just need some real love!! The location is good for the ferry but the area is very quiet and remote . The resort has water sports but sadly no beach so it’s pool or nothing. The breakfast was good, lunch there is only that same restaurant available which is fine for a short stay but longer and I think it would be an issue . The pool was nice , the net hammocks on the jetty are very cool especially at sunset . But the small lagoon infront of the wooden hut apartments is bleak. The best part for us was the bar for sunset Great as had a different food menu and some music ( all though crazy loud when opens ) but doesn’t open til 4.30 so it’s not like you can chose that for lunch! There was a beautiful temple / statue on the property that I was told people come to visit . This was very impressive to see , the tiny shop next to however was the only other place to grab a drink very limited snack in the day and was cash only which was tricky . For a one night stay it’s totally fine and a bargain but more isn’t ideal. We were told there was a beach ten mins away but private and there is a cost to use it plus no snorkelling so we decided to stay put and just chill by the pool. The staff were good very nice and friendly . the transfer was brilliant from the ferry terminal. It looked to me that there was maybe some refurbish happening along the jetty, maybe with a little TLC the resort would be a pleasant short trip location for someone exploring Batam and the surrounding islands . sunset was amazing I will say! Looking across at Singapore too. The little camper van touch was cute , they were selling coconut water from there I was told . Very nice addition

The Hotel is well located to a number of shopping malls and Food Courts. It's easy to move around. With regards to the services and amenities provided in the hotel, I would give a 5 stars except some minor amenities being solved speedily. Overall it's a good decent hotel which I would recommend.

I stayed with my husband in 3505 for 2 nights. This resort is Perfect for all sorts of travellers, business, solo couples or families! Decent breakfast spread starting as early as 6am so you can have a hearty meal before you go about your day. There’s a games room with pool tables, darts and foosball tables - fun for friends, families and couples. A huge swimming pool for both grown ups and kids, a tranquil spa and a kids room for the little ones. The room, although some have commented that it’s slightly dated, it is very well maintained! Plenty of TV channels, room size was spacious and everything was functioning well. Not to mention it was very clean as well and bright with a lot of natural light. We were upgraded to the suite, with a nice view of the pool. There hotel grounds were always clean. We came across landscaping staff keeping their plants tidy. There wasn’t a single fallen leaf in the pool! Sunbeds were kept dry and clean for guests. All the staff of Holiday Inn Resort Batam have certainly made us smile with their friendly service, namely Dinda, Ocha, Raya and Angga (I hope I spelled their names right.) I didn’t manage to get the names of the staff at the restaurant during breakfast hours but I hope the management will also extend my praises to them after seeing this post. The chefs, the live station cooks and all the service staff greeted us whenever they see us. They promptly cleared plates and offered freshly brewed coffee (the caramel latte was good!). Also kudos to housekeeping for keeping our rooms fresh. Location was slightly outside the city area but we had no problems getting anywhere with Grab. Also - the welcome cookies were yummy! :)

Batam View Beach Resort was recently refurbished, so hallways and rooms have an updated look with dark wood hues giving it a bit of modernness. The building has also been given a fresh cost of white paint, giving it a fresh feeling. The gaudy light signboard no longer adorns the main entrance. Despite the updates, the property occasionally exudes tiredness: the signage at the entrance is really dated and when we first saw it, we had some apprehension on how the experience would be (think wildness school camping). But our fears were unfounded as the entered the property: it was clean and modern enough for a comfortable stay. Upon arrival, we were greeted with a welcome drink. It was a refreshing welcoming from the warm weather outside. The chairs in the restaurant were tired and the chairs were sunken a little uncomfortable to sit. It would have been if they could be updated for a more comfortable experience. Now on to the food, we had lunch, breakfast and dinner at the restaurant. Lunch was pretty standard but nothing to shout about. There was rice, soup, noodle and other sides, fruits and desserts that while palatable, again were nothing to rave about. During lunch, the only weird encounter I had was with the chocolate jelly; chocolate does not do well in a jelly. Breakfast was buffet style. The staff at the entrance will ask for your room number before being let in for breakfast. It was a fuss free experience. The buffet breakfast had typical fare such as rice, noodles, porridge, bread, cereal and an egg station with the usual fare you see at breakfast. There’s a kelong within the property which serves up pretty decent seafood if you want something nearby and do not want to travel out. For dinner, as it was a team event, they set the area near the pool to be an open space buffet for dinner with a stage for the activities. While the experience was good and fun (food again was average), I cannot imagine the noise pollution for the other guests staying on the property. The party went on to the night at about 10pm, and I spotted a couple of guests coming out of their rooms to see what was happening. So, if you are staying here for leisure, something to take note of. They have a little pet / animal corner which I wanted to check out but had not time to do so We had a room on the second floor. The hallway was brightly lit and due to the recent refurbishment, it was a pleasant environment. Upon entering the room, we were greeted with a clean room with 2 beds. There was ample of space to hang clothes and a luggage space for 2 medium luggage. The closet was open, basically just a pole above the luggage space with about 6 hangers provided. Housekeeping was good, but not excellent as there a strand of long hair in one of the pillow cases, and there was a little bit of dust on the shelves. Other than that, the room was clean (enough) and the toilet was in good condition with toiletries provided. So if you forgot your toothbrush and toothp

The One Residence Apartment 11ai provides a great place for travelers to relax after a busy day. Visitors to Batam Center will find that the One Residence Apartment 11ai is a fantastic accommodation choice.The hotel offers easy access to Hang Nadim Airport, just 11km away. The nearby area boasts an abundance of attractions including Grand Mosque of Batam, XXI Mega Mall and Alun Alun Batam Centre.This hotel makes a great place to kick back and relax after a long day of sightseeing. This Batam Center hotel provides parking on site.