The Lokha Ubud Resort, Villas & Spa

It’s not a bad hotel. To summarize I’ll write pros and cons- Pros- service, quiet area, amazing staff, very helpful. Specially Dewi, Arira or similar best staff ever. This hotel people only come for the service but everything else is just below average. It takes a lot for me to write a negative review. But this experience made me do so. Cons- Wi-Fi doesn’t work! Even after asking the IT guy who said he’ll do something but actually didn’t do anything. As it had speed or 3mbps and kept on dropping. - Buffet breakfast - very average, the staff tries hard to please you. But the food is very very average. I mean not even 1 proper bakery items. Balinese coffee just doesn’t cut it. I’ll give it a rating 3/10. - Rooms are basic, pretty old, beds make squeaking noise, suites have nice view but everything looks old. - There is no afternoon tea although there is a sign in the lobby that states there is. - shuttle only runs twice a day 11am and 4pm. This hotel is about 8kms away from Ubud main shops. And the shops around the hotels aren’t many. - Spa at hotel - OMG don’t even try it! I had booked and got this oldish lady “Ayu”. Who basically was just touching my body and not even putting any effort. I literally had to leave the massage after telling her about 10 times to put more pressure. And then she tried to charge me for the whole hour which I disputed and then she said ok I’ll charge you for 30mins. I asked her if she has another staff which I did see when I started the massage. And she says no we don’t have anyone. Worst massage ever!!! - You must rent a bike to enjoy if you do decide to stay in this hotel. - Food and beverages are expensive compared to shops around the place but the service is amazing. For example an Ice coffee is $5.50AUD which is what I get in Australia. And veggie Pizza is around $10. Bring your wall plug converter if you are staying at this place. Villas were amazing as due to great staff I got to see inside them. Suites- are just standard bedrooms with balconies. Rooms have jet pumps to wash ur bottom, has hair dryers, small empty bar fridge. House keeping staff are amazing. The shuttle to Ubud shops you must book them before hand. There is a river that runs but you won’t be able to see it as the small trees that grew around it has blocked all the view. Pool is small but nice, there are towels and hot shower options. - TV only has channels which aren’t in English and the network is so bad that you can’t even watch it. Very old TV’s in suites. - you can rent small scooters for about 100k IDR from hotel.

It was a bit awkward to get to the central. Also, how they have designed their shower/bathtub is a joke. It’s terrible! The water goes everywhere on the floor. They need to come up with a better architectural design for bathrooms.

The facility is impeccable. The staff is very friendly and super attentive to guests needs. Anything I need was attended to immediately. The pool is absolutely gorgeous with crystal clear water. The restaurant is very nice and the food was always very good. The Balinese Ristafal mini was so good I think I had it 3 times. Saturday night they had a BBQ buffet and live Legong Dancing. It was one of the nicest stays I’ve had in my many years of visiting Bali. Definitely made my list of places I will visit again. All of that comfort surrounded by a beautiful jungle setting! Treat yourself and stay there!

Where do I begin? The hotel is distant from all the busyness and it's beautiful and quiet. Staff is incredibly friendly and helpful. The pool is amazing and great backdrop for pictures. Restaurant and spa at the hotel are also great. The room is beautiful but especially in the bathroom (and bathtub) you can tell it hasn't been renovated or updated since it was built. At this price point, I would expect the bathroom to be different! All in all though, I would stay here again but am hopeful that renovation works are being undertaken soon in the bathrooms!

The resort renovated some part of their villas, so there're noises coming from that. On the other hand, not so many customers around and we can enjoy the hotel facilities, especially the beautiful swimming pool, mostly on our own. Hotel located away from the center, on the famous Campuhan Ridge Walk, so you can enjoy the walk easily and on the other hand, require some motorcycle/scooter skill if you want to go to the center. Overall, we really enjoy our stay.

Facilities were kind of old but the service was kind of great. Maintenance need improvement.

good!