Transfer | Private Tour
Daily | Book 3 days before
Airport Pickup/Drop-off Service | Cancel 24+ hours in advance for Free!
Car Models, Maximum Occupancy & Luggage Capacity:
• 4-Seat: Volkswagen Passat, Honda Accord or similar; 1x (20 inch/50cm)+1x (40 inch/100cm)
• 6-Seat: Refine business, Odyssey or similar; 2x (20 inch/50cm)+2x (40 inch/100cm)
• 9-Seat: Toyota, Ford Transit or similar; 4x (40 inch/100cm)
• Hotels situated within downtown of Hangzhou
• Flights arriving Hangzhou Airport (HGH) between 9AM-10PM
Free Waiting Period:
• For pickup service: Your driver will wait up to 1.5 hours for free after your flight arrives.
• For drop-off service: Your driver will wait up to 1.5 hours at your designated pick-up destination for free.
If you do not arrive during waiting time and cannot be contacted, you will miss your car and receive no refund.
One-way transfer includes any road tolls, parking fees etc.
Other costs not directly related to car service
• Please call or email Ctrip if you need to cancel your booking.
• Modification is not accepted, please cancel your booking first and rebook the product.
• Free cancellation for bookings canceled at least 24 hours in advance. No refund will be granted for cancellations made after this time.
For pickup service:
• On arrival day your driver will wait at the airport arrivals area holding a Welcome Board.
For drop-off service:
• On departure date you will be picked up from hotel, please check the pickup range as specified in details.
• You will be contacted before 8:00 p.m. the day before departure to confirm pickup information regarding your driver and/or tour guide.
We may contact you via phone (if provided), hotel reception, or email. If we cannot reach you before this time, please call the emergency contact number which you will find listed on the confirmation email.
• Please call Derek @18957111233 for any urgent matters.
- Children: 2-12 years old and shorter than 1.2m (3 ft 11 in)
- Each child must be accompanied by at least 1 adult.
- Prices for group products are fixed. For private products, the bigger the group the lower the price per person.