Depart: daily | Book in advance: 1 day
One way airport pickup/drop-off, with pickup greeting service
Choose us and make an exceptional start to your China trip!
• Formal-dressed and well-behaved driver who will wait for you at the designated position holding a welcome board.
• Non-smoking business van offering bigger space, free in-car Wi-Fi, GPS, air-conditioning and baby seat if needed.
• 24/7 customer service
What if my flight is delayed?
• We stay on track with your flight status. We make sure to confirm your boarding information with the airline one hour after your scheduled departure.
• By using a mobile app, our operations staff and guide double-check the arrival time on the arrival day. We use a real-time flight tracking. Our driver will be at the terminal 10 minutes before your arrival time, and you will take minimum of 30 minutes to 1 hour after arrival to clear custom and collect your luggage.
• Our drivers are experienced and are able to speak a little English. To ensure smooth communication between you and the driver, we have designed a bilingual instruction paper that is carried by the driver, with a range of questions and answers in both Chinese and English. Also, a translator support is available by calling one of our emergency contact. We will try our best to solve your problem on the spot.
Before the departure date, you will receive an email from Orange-Transfer including the following:
• Driver Information (Name, Photo & Phone number)
• Vehicle Information (Branding, Plate number & Capacity)
• e-Map of Shanghai
• Airport/Railway Station Instructions
Orange Transfer Welcome Board:
Car Models, Maximum Occupancy & Luggage Capacity:
• 4-Seat: Volkswagen Passat or similar; 2x (20 inch/50cm) or 1x (30 inch/100cm)
• 6-Seat: Buick GL8 Business or similar; 4x (20 inch/50cm) or 2x (30 inch/100cm)
• 9-Seat: Mercedes Benz MB100 or similar; 9x (20 inch/50cm) or 4x (30 inch/100cm)
Please note: Babies and children count as passengers even if they do not require their own seat. (We can provide the baby seats for free if you request. Please submit this information in the “Special Request” section when booking online.)
• Hotels situated within the 4th Ring Road of Beijing
• Flights arriving Beijing Airport (BJS) between 8AM-10PM
Free Waiting Period:
• Pickup: Your driver will wait up to 2 hours for free after your flight arrives, otherwise extra fees will apply.
• Drop-off: Your driver will wait up to 20 minutes at your designated pick-up destination for free.
One-way transfer includes any road tolls, parking fees etc.
Other costs not directly related to car service
Please call or email Ctrip if you need to cancel your booking. Modification is not accepted, please cancel your booking first and rebook the product. Free cancellation for bookings canceled at least 72 hours in advance. No refund will be granted for cancellations made after this time.
You will be contacted before 8:00 p.m. the day before your scheduled activity to confirm pickup information regarding your driver and/or tour guide. We may contact you via phone (if provided), hotel reception, or email. If we cannot reach you before this time, please call the emergency contact number which you will find listed on the confirmation email. For pickup service, on your arrival day, your driver will wait at the arrivals area holding a Welcome Board.
Free Waiting Period:
Your driver will wait up to 2 hours for free after your flight arrives. If you do not arrive during waiting time and cannot be contacted, you will miss your car and receive no refund.
Please call David @13910694045 for any urgent matters.
Bookings made after 6:00 p.m. the day before your scheduled activity will be canceled.
- Children: 2-12 years old and shorter than 1.2m (3 ft 11 in)
- Each child must be accompanied by at least 1 adult.
- Prices for group products are fixed. For private products, the bigger the group the lower the price per person.