Swiss Star Longstreet - Self Check-IN

I couldn’t get checked in until 3 pm even though I got there at 2pm. The number wouldn’t work and it was stressful coming from overseas with no phone connected and couldn’t not call the hotel or anything. Finally trip.com help me via an internet call. I would suggest you have a better system than only a telephone. At least have a telephone on site that we could use. I was left waiting 1 hour in a dirty corridor on the street. It was very stressful and not very nice to be honest. I had no curtains in my room, the houses opposite me could see right in my room. It was terrible. It’s such a shame because everything else is ok so it would stop me from coming back.

Very clean and spacious and has all the kitchen appliances. But there is no reception or room service. I would say great for long stays.

Good apar**ent. Did what it said on the tin, clean and in a good location.

The hotel is near the train station Zurich HB 700 m and the tram station Limmatplatz 4-6 200 m. The surrounding area has restaurants, shops etc. for mostly Indian people. People noisy outside But when he entered the room it was quiet. Small entrance and small hotel name sign. I made a reservation and paid for the hotel 24 days in advance, but did not receive a code from the hotel. Upon arrival at the hotel I can't enter the hotel. No one can help because they have to check in themselves. I had to call to get the password on the phone. The hotel has 1 small fan, but it's a dangerous fan. because there is no grille covering the front propeller.

The hotel environment is terrible and the facilities are very basic, but the bathroom is very clean. The windows in the hotel cannot be opened causing bad air in the room. No air conditioning only a fan. There is no luggage storage.