Putuoshan Hotel
Latest booking 23 hrs ago
Those who checked in at night could not see out of the window. When I got up early in the morning, I found that the mountain outside the window was overgrown with ****s and trees. Is the downstairs a garage exit or a garbage disposal? There was a rumbling sound from the laundry room next to it. I didn’t know what was going on downstairs early in the morning. Was it the noise from the computer room or the garbage truck that woke me up? When Ctrip booked a room, it was marked that it wanted a room with a good view and a quiet room. The receptionist also specifically said that the room would be upgraded for free, but the result was an upgrade to such a ”good” room. Later, I reluctantly solved the problem by strongly requesting to change rooms. It was off-season when we checked in before the Chinese New Year, and there were countless empty rooms in the hotel. We stayed for so many nights during the Chinese New Year. Isn’t it worth arranging a better room? ! There is really a gap between the price of 1680 and such service. We are also regular guests. We booked this hotel again because it was a comfortable stay. Unexpectedly, the experience this time was not satisfactory. The hotel has a good location and environment. Can the service keep up? The attitude of the front desk lady was undeniable and unforgettable. Also, the shower base in the shower room only reaches to the chest level, so I don’t know how to take a shower. Other facilities are okay. Maybe the hotel is understaffed during the New Year and the service can't keep up.
Outstanding
163 Reviews