Banzhuandexuechang
July 21, 2023
I have stayed at Platinum on Ctrip and have never given a bad review to a hotel. This is the only time. First of all, the attitude of the front desk clerk was like I owed her money, whether it was checking in or calling the front desk. Then after checking in, the clerk opened my room door at will. After checking in, there were no disposable slippers in the room. I called to ask for them, and they asked me if I had a pair? I live with two people, so I can have a pair? There were hair and oil spots on the bed in the room. I couldn't get a special invoice when checking out. They said they couldn't get it. The check-in experience was very bad. I will not stay here again in the future.
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