zhangjiajie Lantian Hotel

The hotel environment is very good, the room is clean and tidy, the view is wide, the service attitude of the front desk and the boss is very good, and the price/performance ratio is very high. You must stay in this hotel when visiting Zhangjiajie.

The hotel is relatively large and the rooms are spacious and comfortable. Because I was traveling with children, the front desk staff specially upgraded the bed to a large bed. I was very happy. The phone line in the room can be charged directly, which is convenient and fast! The air conditioner is also very warm! Recommended to stay!

Thumbs up to the hotel front desk staff! The service is very enthusiastic! Because we saw on Ctrip that there were only double rooms, our family of four directly upgraded to an elegant twin room. The children also slept well. The water pressure in the room was sufficient, the hygiene was good, and the details of the service were very attentive. All in all, this trip to Zhangjiajie was very enjoyable😃

During the Spring Festival, the service facilities could not keep up. The hot water was intermittent during the shower.

I asked the waiter and said that the hotel was renovated in 2006 and was old and shabby... The interface even said it was renovated in 19 years. I was really speechless. There was urine on the toilet, hair on the quilt and sheets...

We departed from Hefei and arrived at our destination in the early morning on January 23. Ctrip could make normal reservations. After arriving at the hotel, the front desk saw that we had arrived in the early morning. We could stay until check-out on the afternoon of the 25th. Since we had more time in the middle of the night on the 23rd, we said There were no rooms left. Ctrip was inaccurate. We had to find another room in the middle of the night. In this case, our room fee was deducted. I was really speechless.

Poor environment, smelly toilet, average service attitude

Poor hotel management

在攜程上特意指定要無煙房，很細心安排了！酒店免費配備了一次性洗簌用品的，房間的空調是自己調配温度，不錯👍酒店的位置也很好找，就是旅遊旺季，酒店的車輛停的太多了，生意爆的不行