FuentesDiego
August 6, 2022
The exceptional location, but when we arrived at the reception we were attended by a lady who was perhaps very tired or we don't know if she really did not want to serve us, I have been a Receptionist in the USA and Madrid and the first thing to do after check-in is to explain to her the places of interest to the guest or at least ask him what he would like to do and what he could do during his stay... unfortunately we did not find the empathy of this person...
The air conditioning was insufficient for the room, the curtains do not completely cover the light that enters from outside during the day...
The old tv...
The bed was ok...
There is an elevator..
Parking 14.7 all day...
Finally, thank the other 2 receptionists who, if they know how to empathize with clients, I would never stay in this hotel again...
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