Anonymous User
May 10, 2024
On the day of check-in, I don't know what happened. The room card couldn't open the room. I asked the front desk what was going on. She said she didn't know and asked the aunt to open the door for us. The next day, we delayed check-out until 2 pm. At noon, we returned to the hotel and found that the door couldn't be opened. We went to the front desk to change the card. As a result, it still couldn't be opened. We went to the front desk on the first floor again. The front desk didn't say what the reason was, but asked someone to open the door for us. The experience we had was not very good.
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