Anonymous User
October 5, 2023
Experience: Poor! Difference! Difference!
Service: 1. The hotel front desk staff is casually dressed and has a lazy attitude, throwing guest IDs here and there.
2. The hotel's breakfast standard is very low, the dishes are average, and there are not many varieties. The restaurant seems to be outsourced to the northeastern aunt's family. The buttons on the coffee machine are labeled, and I don't know what they mean. I pressed a button for hot water and a button for coffee. Button, the aunt came over and said, original words: Why did you press the hot water button? I couldn't press that one. I didn't see it was red. I pressed something randomly. Stop drinking... I was very angry and took away the finished coffee. As a result, a lot of coffee was spilled, and I kept asking why I pressed it randomly. If the customer presses the wrong button and the coffee machine breaks down and becomes unusable, they can compensate according to the price. But if they just press the button with a hot water mark to clean the water head under the coffee machine, do they need to be so angry? Why is the attitude so bad?
Facilities: A 10-year-old store with almost no replacement. It’s hard to imagine that the carpet has been used for 10 years...
Hygiene: The carpet in the room is too dirty, there are hairs on the luggage rack, the bathroom is not clean, and there is garbage left by previous guests.
I originally wanted to check out due to attitude issues when I checked in, but because it was the tourist season, foreigners couldn't stay in ordinary hotels, so I planned to endure it, but the subsequent series of experiences became worse and worse. If If you don’t know how to improve the service level and attitude, please stop business, reorganize, and study. Don’t let down both locals and foreigners. Being disappointed with the hotel will lead to disappointment in Weihai tourism.
Original TextTranslation provided by Google