Guest User
December 28, 2023
At the reception desk, I was told that there were no reservations, and I was almost turned away because the room was full. I was strongly told to report any complaints to Trip.com, and when I contacted them, they suddenly told me that they had found a room. To make matters worse, he was rude and said, "You're lucky." It can't be helped since it's a business hotel in the countryside, but the service was the worst. The reception was difficult to understand, probably because they had acquired the hotel next door, which made me feel extremely uncomfortable.
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