Yunominesou

Before arriving at the hotel, I found that the transportation in the Kumano Hongu area was very inconvenient. I sent an email to the hotel, and they were able to reply within half a day. They also gave transportation suggestions and told us that they could drive to Ukegawa Station to pick us up, which saved us at least 45 minutes. distance. When we arrived at the hotel, the English introduction was very comprehensive, and they could send a car to take us to the bus station the next day, because the nearest bus station was not suitable for our travel time. The hotel provides a detailed bus timetable and a map for hiking from Prince Faxinmen to the palace. The meals and hot springs are typical Japanese style, and I am very satisfied. If the child's stuffed toys are left at the hotel after leaving, the hotel will contact us and they will send them to the next hotel. Really good service, highly recommended. The hot spring has two private baths, the public bathroom is also large, and there is also an outdoor bath.

The hot springs were great, I slept very comfortably, I stayed there and had two meals, and the food was great. When I left, they took me to the boarding area and caught the bus that I had to take on the trip. I was really touched.

There were not many people when I checked in. There were outdoor hot springs, separated for men and women. The service staff are very enthusiastic, and there is a young man who can speak Mandarin and is very good. The hotel facilities are slightly older. Luggage can be sent. They can also drive you to the bus stop for free in the morning. But there is nothing around the hotel. It is on a hillside. Get off at Xiatang Peak. There are not many buses.

The view is very nice and the rooms are very clean. The staff are very friendly. Breakfast is delicious. I plan to visit again next time I go to the same area. Dinner is delicious. The hot spring water is great.

位於湯峯温泉街最裡麪的一家老牌温泉酒店，需要爬個小坡，有行李箱的需要注意，應該可以叫酒店接。酒店房間寬敞，設施有點老，但衞生不錯，服務人員可愛，晚餐也是標準日式套餐，大浴室有露天和室內，水温夠熱，可以很好的回覆體能，早上有車送去湯峯街的巴士站。

The hotel staff were all friendly and welcoming. The hot spring water was good, the outdoor bath was open and spacious, and the food was delicious.

Anyway, hot springs are good. I'm glad that the food was creative and creative. I ate porridge made in the hot spring for breakfast for the first time, but it was delicious. The older brother who was in charge of the room was very kind, and when I consulted about transportation for the next day, he kindly investigated various things. Thanks to that, I was able to go around efficiently the next day. The location is a little far from the main location of Yunomine Onsen, maybe a little over 5 minutes on foot. If you go to Tsuboyu after dark, they will lend you a light. (On the way back, deer were crowing.) Also, they provide raw* for making boiled* in a hot tub at almost the actual cost.

I went from Hyogo Prefecture, but it was past 18:30 when I got stuck in traffic and arrived. On the way, I called to say, "It looks like I'm going to be late," but when I was just a little bit away from the hotel, I received three calls from the hotel. I was driving on a winding road in the mountains, and there were cars behind me, so I couldn't answer the phone. When I arrived at the inn, the parking lot was full. was forced to stop the car. When I went to the front desk, there was a sullen man who didn't say "Welcome" or "Thank you for your hard work", but said "I called you many times". "On the way, I called to say I was going to be late because I got stuck in traffic," I said. At this inn, the last meal seems to be at 18:30, and if it's later than that, it's troublesome, so they stick to 18:30. At the front desk, I listen to an explanation of the facility while carrying heavy luggage. I had stayed there half a year ago, so I asked him vaguely, wondering if it would be okay to leave it out. The man at the front ran after me. "What is that attitude?" "What is that attitude?" twice. I thought this person was crazy. "What is your attitude?" I asked. "People are explaining without even replying!" said the man. This person is the president of this inn, and his name is ○no. I said I didn't even reply, but I answered with words about meal times and whether or not the room was cleaned. He said, "I called you many times." I'm calling," I said. "I think you may be lost," said Ono. When I said, "I've been here half a year ago, so I'm not lost," he replied, "I don't know about that. I know about the customers who come often." I've stayed twice in half a year, and I've stayed for two nights each time. Shame on you for not managing customer information. Even though I got stuck in traffic and took 5 hours to arrive, I didn't get a word of "Welcome, thank you for your hard work." It makes me sick when you ask me. If this person is in the service industry, he should think more from the customer's point of view. It's obvious that I was worried about the late cleaning of the meal. It is the service industry and hospitality industry that thinks from the customer's point of view without asserting your own ego. Why do you want to stand above your customers? When I said, "You're disqualified for the hospitality business," this person named Nono mumbled, "You're disqualified for being a customer." I was taken aback and laughed involuntarily. According to what I've heard, this person has a lot of complaints after all, and seems to be particularly arrogant when dealing with weaker opponents such as women and the elderly. Even when I checked out, if he saw me, he would sneak up on me and hide. This person is disqualified as a human being before being disqualified from the hospitality industry. I'm surprised that they're going to raise the price again even though the food and bath aren't a big deal. Well, I will never stay there again.