Love the location.
Issues: The office closed at 8p, although the website says check-in is until 930p. They did leave keys outside the door for our 2 rooms on the reservation, so when we arrived at 810p, we could still get into our rooms. (Safety concern?)
What was frustrating was the lack of customer service. Posted office hours are 7a to 8p. In the first room of the reservation, we had no bath towels, only two small hand towels. I went by the office multiple times between 7a and 8a to try to get towels. By the time we left at 8a, the office still wasn't open and calls to the office to request towels (with message left) went unanswered.
In the second room, there was a dirty glove left on the floor from a previous guest or cleaning and only two towels for 4 registered guests. Again, no one was in the office so additional towels couldn't be requested.
This property would not allow us to prepay through ********** and preferred us to pay on site. Great! We wanted to pay cash for the room anyways. However, because no one was in the office during scheduled office hours, and no call returned, that didn't happen. I'm sure my cc is on file (through ********** where I made the reservation) and will eventually be charged, but nothing had happened yet, and the hotel has yet to return my call.
It is a great location in Tonopah, but I highly suggest you arrive WAY before 8p so you can deal with any customer service issues while someone is still in the office!