Hangting Hotel Hotels in Tongxiang

Outstanding experience! What looked like a typical old town felt more like a Spa resort. We checked in at the Wuzhen area gate, the precess was very quick, after that a bus took us to the hotel. It was an old-looking building with modern commodities. Very warm (even in December) and very clean. Fangdong was very helpful and friendly, he helped with the luggage and made a tasty breakfast in the morning. The next day he helped to arrange our bags to be sent to the check-in area and we were enjoying our time free of worries (and heavy things). Since it was Christmas eve, the area had Christmas decorations and we were gifted with traditional apples. All this small actions added to our fascination of the beauty of Wuzhen. 11 out of 10! I wolf recommend this experience to everybody to enjoy at least once in a lifetime!

The second time I came to Xizha, the service was still excellent. Xiaodai started communicating and sending parking location one day in advance. When we arrived, Xiao Dai and his son picked us up in the parking lot and took the battery car to the hotel. Our room was also upgraded and the two rooms were put together. The hotel made thoughtful arrangements for us. The minibar in the room is free, and there are fruits and sister-in-law cakes. The bed is big and comfortable. If you bring children, the hotel provides breakfast for the children. It is free for seniors over 70 years old in Wuzhen. The scenic spot is managed in a unified manner, which is very reassuring. When we left, someone from the hotel helped us to the parking lot. Very considerate service. Overall, the experience was great and I will come again when I have time.

It's no exaggeration to say that I will definitely recommend ALILA Hotel WuZhen to my friends if they have plans to travel to Jiaxing. From the moment I arrived the hotel, I felt the warm welcome from the front desk staff. I was really enjoying the warm welcome drinks, fresh pear juice provided by the check-in lobby. In particular, thanks to Sherry, the receptionist, who contacted me in advance before my arrival and kindly reminded me that thick clothes need to be prepared for the local cooling. The concierge took the initiative to help me bring my luggage to the room and personally guided me to the room, they gave a detailed introduction of the hotel facilities and dining outlets. I was greatly moved and surprised by the exquisite welcome amenity prepared on the table in the room. There are delicate and delicious macarons, fresh fruit plates prepared with care, a bottle of fine red wine, afternoon patisserie with Zhejiang characteristics, and even a welcome letter handwritten by General Manager Nick. I can feel that Alila's staff really treat guests with true heart. I still want to thank a boy who worked in the hotel bar. I'm sorry that I forgot his name. He patiently took beautiful photos of me on the afternoon of my arrival, recording my wonderful moment in the Alila Hotel. I really enjoy the relaxing time in the bar of this hotel. There is a standing performance of Filipino band in the bar at night. The service provided by the band was very good. They cared about each guest on the scene and asked each guest what song they wanted to listen to in a friendly and warm manner. I was really immersed in relaxing and drinking there. The breakfast in the hotel is well-done. The food quality and taste are very good. The breakfast choices are very rich. The only disadvantage is that the skin of shrimp dumplings is too thick. Alex, the Director of Food and Beverage, actively inquired about our stay experience and personally served us with care. The service was very good. He knew that we felt too hot when sitting outdoors and quickly helped us transfer to the indoor table near the window. When I was checking out, the front desk staff treated us warmly as always, and gave me a sleeping pillow spray and a wash and care package as a parting gift, which greatly moved me again. Compared to the next hotels I stayed in on this trip, the hotel that impressed me the most was definitely the Alila Hotel, with its superb service.

Hotel is quite a decent option outside the wuzhen scenic park ( just 8min walk), room is spacious and but fridge in room is not cold enough and somehow the room aircon was not functioning normal, turn on to cold mode but somehow was in warm mode, while the warm mode was the cold, which made our first night was suffering from sweat in the bed. Shower room has water stain as seen in photo, Factilies are good and have 3 sets washer and dryer available, breakfast place is good but food is normal, don't expect too much though. Front desk and hotline service is normal and couldn't feel much of their passion. But generally the hotel is a good option for staying in wuzhen if you are looking for chain brand and newer hotel.

Good location, just on the beginning of the West side entrance, but need to take a complimentary buggy into the reception lobby. Breakfast at the market was interesting, as you could order the dim sum you like from each stalls and sit anywhere around the water market area.

I upgraded to an executive room and I really like this room type. The bathroom, bedroom, workbench and wardrobe areas are separated just right so that they don't interfere with each other. Although the room is a little noisy because it's next to the road, I slept well because of the good bedding. The toiletries are all citrus-scented and the bathtub smells great. Bubbles are also very good