Tokyo Minato Ward Hotels

The hotel was very big have multiple towers for guests to stay in. The location was also very convenient and very close to the train station. One improvement point is the staff at lobby was not too polite. While the housekeeping staff were quite nice and also greet all the guests that pass by their cart. The room was okay but old so have a bad smell and things were torn out due to the age.

Overall another great hotel. The bed was large and comfortable. Like the other LiveMax hotel the staff were extremely friendly. On the first floor they had a sauna and a convenient and relaxing smoking room. The room was clean and modern looking. The space was a bit small but overall a good place to stay.

Had a very satisfying 7 nights stay. Location is very convenient beside a monorail station and near two huge malls. Theres a convenience store right below which is very helpful. Room and toilet quite clean. Only complaint is the soundproof of the hotel, as they had an event at the open space near the hotel but it can still be heard even from a high level.. but thankfully it wasnt too noisy. Recommended to chill at the viewing lounge as the view is amazing.

the hotel is located in a cozy area, in between stations of 2 subway lines, with cafe, pubs and restaurants nearby. everything in this hotel is ‘just enough’ - the size of the room and bathtub isn’t big but just enough, the hot spring area has just the right amount of space to shower and dry the hair, the room doesn’t come with complimentary water but there’s tea and detox water in the lobby. however the fridge in the room turns off itself and overnight food storage is an issue. service is wonderful nevertheless.

Super convenient. Metro at the doorstep. JRshimbashi just a 5 -10mins walk through tunnel. Toiletries, skincare, coffee and tea provided.

The hotel is centrally located and I think that’s basically the sole reason I may consider staying at it again. Checking in was smooth (thanks to the HK colleague seconded from Ritz Carlton HK), and other than that, I think your hotel staff needs re-training, especially the concierge team! Terrible service and clueless! My friends who were also traveling were not as lucky at check-in. One wasn’t able to get his room at 6pm and was asked to wait (20 mins), and when he finally got his key, he went into the room where someone was already in it. Who could expect this kind of mistake happened in a “modern luxury hotel”? My other friend nearly traumatized trying to check-in with a staff who can’t really speak English and don’t understand what “confirmation number” means. To me, the only disappointment was no upgrade at all even I was a Titanium member then. But well, I of course understand it is “subject to availability”. Hotel itself and its location is superb and definitely create a modern luxury feeling. But I’m staying in a HOTEL and HOSPITALITY and SERVICE should be the most important. And Edition Tokyo fails in all aspect, and maybe this is how you want to create a “lasting memory”? The short lady at the concierge was rude and impolite. When I was trying to ask about the timetable of the airport bus and where the stop is, she simply said why don’t you check it online cos you need to use your credit card and book anyway! I cannot believe this kind of service in Japan, let alone at a 5-star Marriot managed hotel. In the end I let my friend to handle it and she told me she talked to 3 different concierge colleagues and each gave a different answer, in the end it had to escalate up to the duty manager to get a concrete response on how to take the airport bus to Narita. Crazy! Then on separate occasions we went to the lobby bar. We requested to sit by the window and the waiter there said “it is reserved” on every occasion. In the end of course the sofa by the window was empty (and on one occasion it was empty till the bar was closed). I got annoyed and asked for the restaurant manager and I said “if you need a minimum spending just say so, why you have to put us at the bar table?” She said she would look into it and of course no one has yet to give us a good reason why is it the case. And service at the bar was appalling and to a certain extent I would even use “racist” to put it. As a Titanium with Marriot Bonvoy and a Globalist with World of Hyatt, I must say I made a terrible mistake staying at Tokyo Edition. I am sure I would receive better treatment and a better holiday experience if I stay at Andaz Tokyo which is across the street!

It’s a great and clean hotel located about a 10-15 minute walk from the Yamato Line (Hamamatsucho station) , Asakusa line, Ginza line and Tokyo monorail. Overall a very prime location considering Tokyo, Akihabara, Ikebukuro are also on the Yamato line. The Tokyo tower is also about a 15-20 minute walk away. Near the station also has a lot of food, including McDonalds, Mos burger, Cocoichobanya, Starbucks. The staff were super friendly and allowed me to store my luggage there before I checked in and after checking out. It really saves me the energy to lug it around all the stairs. Also nearby is a small shop ran by this elderly man. He sells really good ramen and rice bowls for really cheap!! 10/10 would stay again!!!

The room was of decent size compared to smaller rooms I used to get in Shinjuku. It is has a convenience store just right at the hotel and around 15 miniutes walk from the nearest station. Enjoyed my stay overall.

I used it for 3 months in hotel life. I was impressed by staying at a reasonable amount of hotel in Akasaka. It was close to 3 minutes walk from Akasaka Mitsuki station with good access, and there were delicious shops, famous shops, and good massage shops, and drugstore and convenience stores were close to each other. I had the best time without any inconvenience. The hotel was clean, the staff was kind, and the coin laundry and microwave were also installed, so it was very easy to spend. I would like to use it if I have a chance to stay for a long time.

The hotel has strategic location and the room is big for family of 4. Compare to other hotels in the area, I find this hotel has bigger room that other hotels. The location is also near to public transport and easy route to commute with stroller