I arrived early on the day of arrival (probably around one o'clock/two o'clock), and the front desk said that the room would not be available until after four o'clock (the earliest would be 3:30), so I went to the restaurant downstairs with my friends to rest and have something to eat. At about 2:30, the front desk staff came down to tell me that the room was ready. I was very happy at the moment and thanked the front desk staff for the arrangement.
But when I checked out today, it was very unpleasant! When I checked in on the day of check-in, I made it clear that I knew the check-out time was 11 a.m. Just now, the hotel has been calling us about the room since 10:30. No one answered and we kept calling! My friend was taking a shower, and I was talking on the phone and packing my luggage. The phone in the room kept ringing and called several times until check-out time of 11 o'clock! I know the check-out time! I think the call from the hotel to inform me is a warm reminder that I understand that it only takes one or two calls, instead of calling all the time, which feels like it keeps urging me! I have been to hotels in other places and have never encountered this type of thing! never!
All in all, this incident made the hotel experience very uncomfortable! very angry! I definitely won’t come back again! !
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