Taipei Beitou District 5-star Hotels

Excellent service, spectacular view from room and restaurant, great food too. Basically you just bring own clothes to get in, nothing else. It provides plastic slippers, unlimited drink/ snack, clothes to change, basic skin care products (even mask!). And there is shuttle service from/to the train station. Excellently experience. No complaint at all.

Superb experience, super authentic hot spring facilities and excellent service provided. Location is great too!

The lobby is a homey looking place, where a library (of sorts) as the centerpiece. Visitors or guests can chill on the comfy sofa and read or book (or two). There is even a children's corner. We were warmly greeted as we were ushered to the reception upon arrival. The friendly warm smiles of the concierge and receptionist was appreciated. Although we had booked via Expedia, we were pleasantly surprised when we were upgraded (from the Qiyan room - 33 sqm to the Fenglin room - 36 sqm). The room was spacious and luxurious: the fixtures were relatively new, so that was a plus, especially with the complimentary Hermes toiletries, snacks, drink and deep soak tub. Book lovers rejoice as the main feature of the hotel's lobby is a very big open concept library, filled with booked from floor to ceiling, which you can borrow. The room was really spacious, luxurious and clean. The complimentary Hermes toiletries, snacks, drink and deep soak tub were a big plus. The only thing missing was the view from the room but everything else made up for it. There was plenty of welcome (complimentary) drinks and snacks which are replenished each day; perfect for that session in the ensuite hotspring tub, or after an exciting day out and about exploring. The free minibar consisted of imported mineral water, sparkling water, and juices. The little snacks (such as cookies and puddings) are made freshly by the chefs daily. The room in general was well maintained and the bath spacious - the perfect place to wind down after a whole day of sightseeing and walking. The bathroom area is separated into wet and dry ensuite hotspring tub, and a bidet toilet. Overall, it was an enjoyable and pleasant stay. It would have been better if there was more signage on where to wait for the shuttle to the MRT station. The interior decor was pleasant and cleanliness maintained. Most of the staff did an excellent job and enhance the stay experience further. It is an ideal place for rest, relaxation and pampering (from the hassle and busyness of life). We definitely enjoyed ourselves, and would want to visit again! What stood out was the incredible service and attentiveness of the staff. They were thoughtful, and made us feel welcome. My iPhone charging cable had died on me and the reception staff loaned me one (with a smile). Checkout was also a superb experience: we had requested for hotel transport to the airport for our morning flight, and we were pleasantly surprised with a take away breakfast set before departure. It was a nice gesture. My only gripe would be the clarity and timing of the free shuttle to the MRT station. There was no clear signage and no one told us were to wait. So we waited at the lobby, only to realize we had missed the shuttle.

The service, food, hot spring tub were excellent and the staff was very attentive. The only thing I wish could have been better is the outlets to plug my phone into. We couldn’t find one in the bedroom/sleep quarters (Japanese tatami). So make sure to bring a portable charger if you don’t want to be away from your phone. Another advice would be more of a treat if they provided a face mask and sleep wear. The reason I’d suggest this is because another competitor hotel of theirs provided very considerate toiletries for the ladies and I think that was a HUGE plus for me considering we spent a lot of money for one night. Anyways, overall villa 32 is great if you just want to spend a few hours to relax.

The hotel was very conveniently located, near the mrt station and the shopping area. The room was also very spacious and comfortable. Surprised that the bathroom had a bathtub! Bed was comfy too. Good value for money all things considered! The breakfast spread was a little bit limited but otherwise everything was good!

I recently had a stay at this hotel, and overall, it was a positive experience. The service provided was commendable, and the staff were consistently polite, which made for a pleasant atmosphere. However, there were a couple of aspects that could be improved. The hotel's policy on early check-in and late check-out could be more flexible. This would greatly benefit guests who have specific timing requirements for their stay. One major drawback was the faulty air conditioning in our room. Unfortunately, the hotel was fully booked, and they couldn't provide a similar room as a backup. This was disappointing, as it demonstrated a lack of proactive management on the hotel's part.In addition, when we reported the faulty air conditioning, the hotel management promptly arranged for a contractor to service it. However, it was scheduled for the very next day, which meant an uncomfortable night in our room. It would be beneficial if they could expedite such essential maintenance to minimize guest inconvenience. On the bright side, the hotel's location was fantastic, offering easy access to popular attractions and convenient transportation options. Despite the air conditioning issue, I would consider staying here again in the future, hoping for better flexibility on check-in/check-out times and improvements in room management.

Hotel was good as expected.. there was construction going on in front of my window which was a bit unpleasant at night, but acceptable.. Breakfast was very good with lots of choices.

Love the big window and the big bed though my room has the window partition. Very convenient from beimen mrt and bus stop to 九份！Hassle free during check in and out. PS: Will be good if the hotel room has a boiling kettle as going down to L2 to fill up warm water might be slightly inconvenient though the canteen is open 24/7. Suggestion to have free snacks and drinks like other hotels.

The cleanliness of the hotel room is such a disappointment. The bathroom wall grouting & silicon was moldy, and spider webs were in the room. The TV and aircon vent were super dusty. The aircon, even off, was extremely cold. The overall cleanliness is terrible, with noticeable dust accumulating in several areas. It was disappointing and not up to the hygiene standards one would expect from a hotel room. To make matters worse, the cleanliness issues persisted even after the room was supposedly cleaned. The bathroom grouting remained moldy, spider webs lingered, and the attendant neglected to vacuum away the hairs on the floor. The bed has insects, indicating a lack of thorough cleaning. This consistent neglect of hygiene standards throughout my stay was disappointing and unacceptable. This lack of attention to detail further emphasized the subpar cleanliness standards, contributing to an unsatisfactory stay.

Saw pretty good reviews and booked this hotel. Was overall pleased with the cleanliness. Location wise was also ok, take Exit 5 from Ximen station. as we came with two huge luggage, we had to take the lift at Exit 6 instead. The layout and design is modern with some clever touches of functionality as well. Reccomended! Breakfast spread is also decent to start the day.