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Pan Pacific Suzhou

259 Xinshi Road (Xinshi Lu), Panmen Area, Suzhou, 215007, China
Free Wi-Fi in designated areas Parking Swimming pool/ Pool Gym Airport pickup service More...
4.6/5Outstanding (6,556 Reviews)

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May 25 - May 26

Hotel Description

Opened : 1998 Number of rooms: 480 Postcode: 215007 Redecorated: 2016

The picturesque Pan Pacific Suzhou (Suzhou Wugong Fantaipingyang Jiudian) offers easy access to the city's major tourist sites including Taihu Lake, Hanshan Temple and its many classical Chinese gardens, just a 1-hour drive or 30-minute train ride from Shanghai. Designed to reflect the exquisite features of Suzhou's famous gardens this beautiful Suzhou hotel's architecture features sweeping upturned eaves, arched bridges, rushing water and towers. Guests can enjoy free access to the Pan Gate scenic area through the hotel gardens. Despite the traditional architecture of the hotel, the guestrooms of this hotel deliver a contemporary style that, although it may be opposite to the exterior structure, matches harmoniously. Rooms are equipped with the basic amenities and the more deluxe rooms offer complimentary Internet access. Both Chinese and Western cuisine are available on site with Hai Tien Lo serving authentic Cantonese fare, dim sum and local Suzhou specialties. Looking out over the green surroundings is the Garden Brasserie which serves a wide selection of Western and Asian dishes and an Italian restaurant offers Italian fusion cuisine prepared from fresh ingredients. Business guests can breathe easy: this Suzhou hotel has a business center that provides professional services to assist with any business traveler's office needs. In addition, conference and meeting rooms are open, with a staff that ready to help develop any guest's event. As for relaxation, guests can certainly take it easy. There are both indoor and outdoor pools to take advantage of, either for a good work out or for a relaxing dip, a fitness center to help guests stay fit and the St. Gregory Spa, in which guests can be pampered to their heart's content.

Reviews (6556)


  • Chinese restaurant
  • Western restaurant
  • Café
  • Bar
  • Handicapped-friendly rooms
  • Front desk deposit box
  • ATM
  • Free parking
  • Lobby bar
  • Escalator/elevator
  • Central air conditioning
  • Free Wi-Fi in designated areas
  • Non-smoking hotel
  • Free newspaper in lobby
  • Gift shop
  • Function room
  • Non-smoking floor
  • Executive floor
  • Executive lounge
  • CCTV in public areas
  • Meeting rooms
  • Currency exchange
  • Laundry service
  • Room service
  • Children's play area
  • Postal service
  • Luggage storage
  • Wake-up call
  • Airport pickup service
  • Car rental
  • Concierge service
  • Dry cleaning
  • Fax/copying service
  • Ironing service
  • Private check-in/checkout
  • Wedding service
  • Multilingual staff
  • Butler service
  • Front desk (24 hours)
  • Express check-in/checkout
  • Valet parking
  • Bicycle rental
  • Duty manager (24 hours)
  • Business service
Room Amenities
  • Domestic direct-dial
  • International direct-dial
  • Slippers
  • Umbrella
  • Desk
  • Magnifying makeup mirror
  • Hot water (24 hours)
  • Electric kettle
  • Coffee/tea pot
  • Free bottled water
  • Minibar
  • Ironing board
  • Mini refrigerator
  • Bathrobe
  • Multi-type outlets
  • 110V power outlets
  • Bathtub
  • Separate shower room
  • Hairdryer
  • In-room safe
  • Central air conditioning
  • Cable channels
  • Satellite channels
  • LCD TV
  • Wardrobe/closet
  • Alarm clock
  • Sewing kit
  • 220V power outlets
  • Shade curtain
  • Curtain
  • Bedding: duvet
  • Bedding: blankets or quilt
  • Wake-up call
  • Voicemail
  • Welcome gift
  • Executive lounge
  • Free toiletries (less than 6)
  • River view
  • View
  • Sofa
  • Free newspaper
  • Turndown service
  • Electronic scale
  • High-speed Internet
  • Telephone
  • Shower
  • In-room Wi-Fi
  • Free in-room Wi-Fi
  • Mahjong/chess/poker room
  • Indoor swimming pool
  • Gym
  • Massage
  • Sauna
  • Outdoor swimming pool
  • Spa

Hotel Policies

Check in & Check out

Check in: from 14:00 Check out: before 12:00

Extra bed

The hotel does not admit guests below 18 years of age staying alone.

Extra bed:

Children below 2 year(s) old Free
Breakfast: Not included
Children below 2 year(s) old Free
Extra infant bed
Breakfast: Not included
Children over 2 year(s) old Free
Breakfast: Not included
Children over 2 year(s) old With surcharge CNY 175
Extra bed
Breakfast: Not included

Buffet breakfast CNY 128


No pets allowed.

Credit cards accepted by hotel

Payable by cash or credit card at the hotel. You can use the following credit cards:

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