When checking in the guy before us came back to say his room had not been cleaned. My husband went to check on ours before taking the luggage up. It had not been cleaned, second room had a bunch of things missing, chair, clock, luggage holder, pillows, etc. Sure didn't want them to say we took them after we checked out. Short staffed, waited for hours for maintenance to come bring us stuff, so could not dress down and relax. Pictures on the walls, which were screwed on, were seriously crooked. Old coffee and grounds in coffee maker. Sign said Implementing Cleaning Protocals. Manager next day, who was not in the city, said Not Possible, well it was.!