Cigarette burned sheets with paw prints. Gross,broken shower curtain. Dirty,loose toilet. Filthy mirror & air unit. I called ahead of time to ask for 1st floor room as I am disabled.Couldn't understand the man, he hung up on me twice. When checking in, no record of ******* calling on my behalf. Young man behind counter was the only nice thing. The outside stairs where falling apart. Man was banging on doors demanding rent in the morning. I suspect he is the one who hung up on me.