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5 star

Conrad Singapore Orchard
4.4/567 Reviews

Conrad Singapore Orchard

Orchard Road Singapore|1.44km from Singapore Botanic Gardens
Greetings esteemed reviewers, it is with great dismay that I pen this review to share my recent experience at the Conrad Orchard Singapore which was well below expectation. This isn't my first time to stay here. In a previous review, I had bestowed upon the hotel a rating of four stars and had made mention of the General Manager's name, Oscar Postma, as a mild critique of their performance. My stay had been quite wonderful, albeit marred by their proclivity towards complacency in providing minor special requests. However, I found myself the subject of ill-treatment at the hands of the hotel's personnel. Their behavior was nothing short of bullying, as they proceeded to pursue punitive measures against my top-tier membership in their esteemed chain of hotels, ultimately resulting in its suspension. The road to reinstatement was replete with challenges, and I was disconcerted by their unseemly conduct, which seemed to be directed towards punishing me for my candid review. It is my duty to warn other fellow reviewers that these individuals are not to be mistaken for gentlemen of standing and refinement, but rather, they utilize tactics that are more in line with the mindset of a thug, targeting those who dare to voice their concerns. Any potential guest at the Conrad Orchard Singapore should be prepared to navigate such hostility. In summation, I find the behavior of the hotel's personnel to be wholly unacceptable, and I would caution any prospective guests to prepare themselves accordingly. It is my sincere hope that this review serves as a warning to all who might consider a stay at this establishment.

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Explore Guest Reviews of Hotels in Singapore

Searching for hotels near Singapore Botanic Gardens? Compare room rates and reviews to find your ideal stay.
Mercure Singapore on Stevens
4.2/5606 Reviews
Orchard Road
I had a great stay at Mercure on Stevens. The two Malaysian gentlemen at the front desk were incredibly helpful during check-in, and they even allowed me to check in early. Although my room, 417, had a slightly strange smell, my overall experience was fantastic. The highlight was the convenient hotel shuttle transfer to Wheelock, the famous Orchard area in Singapore.
voco Orchard Singapore, an IHG Hotel
4.3/5217 Reviews
Orchard Road
I stayed here for three nights for a business trip in October. This is not a 5 star hotel as what it claims to be. Lobby is small, the room is old, and water pressure of the bath room could be stronger. One of the room cards they gave me at the front desk was not working. Then the second time I had to go back to them for changing the room card was on that extra night I booked at the same room (it’s even done before arriving Singapore). I think their room card system is old and would not adjust accordingly to changes made to the bookings. Therefore, I think it’s overpriced comparing to other hotels on the same street (Orchard Road) If you viewed it as a four star, services in general was fine. Good choices and services for breakfasts.
Novotel Singapore on Stevens
4.2/5248 Reviews
Orchard Road
It was a great staying experience with great location, clean room and great pool for a relax swim. Had dinner at winestone with great food and wine. Service was excellent throughout. Will be back again. Highly recommended to stay.
Vibe Hotel Singapore Orchard - by Far East Hospitality
4.3/5316 Reviews
Orchard Road
Location of hotel is behind Mt. ELizabeth hospital. Need to walk a distance from Orchard MRT. Room carpet and bath tub got stains. Staffs were friendly. Informed the staff beforehand that I’ll be celebrating my husband’s birthday. Duty manger was very thoughtful to allow earlier check in and room deco to be done. Upon check-in room was not decorated and was only decorated when we went out in the evening. Spoilt the surprise as my husband suspected that I planned something. Nevertheless, kuddos to the staff for the effort.
Le Grove Serviced Residences
4.3/512 Reviews
Orchard Road
I stayed at Le Grove Serviced Residences (SG Clean), 11 minutes walk to Orchard Road, for two weeks (Sep 2023). Shangri-La Hotel, Singapore is simply a 3 minutes’ walk. I booked for a One Bedroom “Deluxe” (46 m²). The residence consists of 1 living room with a kitchenette, 1 separate bedroom and 1 bathroom with a walk-in shower (no bathtub). I was allowed an “early check-in”, which is a great bonus. A welcome hamper (Tea, coffee biscuits. Etc), is presented upon arrival. Staff were polite and informative. . The premises are quiet and homy. The water pressure of the head shower was strong and invigorating. This room has a washer/dryer and cloth rack, which I found handy. There is NO oven, the microwave will suffice (defrost & baking). You will need to bring your slippers & bathrobes with you. The furniture is basic and the layout is practical. Toiletries are amply provided. Housekeeping, did the daily cleaning perfectly. . There is a FREE shuttle bus every day (except Sunday), making 14 trips a day and stopping at 9 destinations. Free Shuttle bus to Orchard Road is included. I highly recommend using the shuttle service, it is very convenient. . However, my only concern was that the apartment was located on the ground floor opposite the swimming pool, hence my privacy was compromised. I would have preferred a 1st floor apartment for complete privacy. SEE photos.
Relc International Hotel
3.8/5155 Reviews
Orchard Road
We enjoyed our stay - the room was spacious and clean and the bathroom and shower were very nice... the aircon was very noisy and couldn’t up or down the fan ... but we hear they will refurbish soon ... we just hope the price don’t keep going up! Breakfast was nice - a good selection! Staff were very pleasant👍

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Average Temperature

• January to March: 28.95°C during the day, 25.32°C at night

• April to June: 29.74°C during the day, 26.23°C at night

• July to September: 29.1°C during the day, 25.77°C at night

• October to December: 28.7°C during the day, 25.3°C at night

Average seasonal Rainfall

• Spring: 174.33 cm

• Summer: 146.33 cm

• Autumn: 155.0 cm

• Winter: 241.0 cm

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