InterContinental Shijiazhuang

I chose InterContinental Shijiazhuang when I was on a business trip. The overall environment of the hotel is elegant and quiet, the room is very clean, the mattress is very comfortable, there are free fruits, and the personal butler Cui Siyan arranged by the hotel provides very good service. It was a happy and enjoyable stay experience!

This time I chose to stay at InterContinental Shijiazhuang. When I checked in, the front desk staff was very warm and friendly and checked me in quickly. The room was clean and tidy, the decoration was luxurious and elegant, and the bed was comfortable and soft, making people feel at home. The room was fully equipped, including air conditioning, TV, refrigerator, mini bar, etc. Here I have to mention Cui Siyan, the hotel's personal butler, who was thoughtful and attentive, and also prepared hot milk before bed, which made people feel very warm. It brings comfort and luxury to guests. It is absolutely worth it.

This time, I chose to rent a car from Shijiazhuang for the Wutai Mountain pilgrimage, so I stayed in Shijiazhuang for two nights, staying at Hilton and InterContinental respectively. What impressed me most about staying at InterContinental was the butler service provided. The butler, Cui Siyan, provided meticulous service from beginning to end, which was very touching. I have stayed in various five-star hotels all year round, but the service provided by Cui Siyan this time was the most amazing to me. I sincerely thank you 🙏

There were no rooms available in Shijiazhuang Wuyi Business District today, so I chose this hotel nearby. The hotel is new and nice, clean and tidy, an international brand, with complete facilities, very good 👌Good breakfast, I will come again next time! The front desk service is good. After checking the membership diamond card, I was upgraded to a suite. Thanks to Freda,

It should be the best hotel in Shijiazhuang. It is very close to Wanda and it is very convenient to go out and meet friends for dinner. The hotel gym and swimming pool are well-equipped and clean. The only drawback is that during the stay, the air conditioner can't be set to the temperature you want. Because the heating has just ended, the overall room is hot. The only time I encountered such a situation at InterContinental.

The room is very unique, with a separate cloakroom, a large bathroom, and a large room. I chose a room facing the TV tower. Everything is good. One thing to mention: the room is a bit hot, even if you can open the window, it is still hot, there is no ventilation, the air conditioner cannot be turned on for cooling, and a cooler is sent but it is still hot.

First of all, the room service is worthy of recognition. When I entered the room, I found that the quilt cover was stained. I called and quickly came up to change it. The PA sister was very polite and enthusiastic. She was well trained and in line with the old five-star hotel. Thumbs up! Secondly, the welcome snack arrangement was also quite surprising, but it was not very friendly to the weight-loss guests when it was delivered at night. Two options can be provided. Let's talk about the suggestions for improvement: 1. When booking, I left a message for a family of three. The reservation department did not inform the customer service to prepare supplies for three people in the room after the room was allocated. It was not delivered until I called the store; 2. There is no socket at the head of the bed, the USB charging head is dirty, and the double-sided tape has fallen off. Most mobile phones are no longer charging cables with this interface and cannot be used! In order to charge, I can only sit at the desk. It is recommended to replace the C-port charging socket; 3. The air conditioner in the room cannot be turned off. This may be a problem of hardware selection during decoration, but if it cannot be turned off, a comfortable room temperature should be guaranteed. I turned the air volume to the minimum and the temperature to the lowest. It was dry and uncomfortable all night, and the buzzing sound was constant during operation, affecting sleep. As a hotelier who has worked in the industry for many years, I still hope that your hotel will get better and better. By the way, the front desk service needs to be improved. It is mediocre, not enthusiastic, and has no relevant warm reminders. It is not up to standard!