Guest User
October 17, 2021
The front desk said to the guests "please pay attention to your attitude". I was really stunned. The service attitude is extremely poor, and the quality of the beach administrators is low and even means conflict. Having this trip was the worst experience ever. none of them. Whether it is the platform or the regulator, I can provide audio and video evidence.
Sanitary conditions: The sanitary conditions do not meet the star standard, some of the walls are peeled off, the stains on the balcony floor tiles are obvious, and there are cockroaches in the master bedroom
Environment: The surrounding natural landscape is not bad, but depends on the room location
Service: Needless to say, the service is really bad. There are reasons for the low ratings of each platform. From the management to the service staff, the service awareness and attitude are poor.
Facilities: The basic facilities are basically sufficient, but the conditions are average. The hotel is renovated for the house in the villa area, the degree of renovation is low, and the facilities are average. Although there is a private beach, the service staff are arrogant and tough.
All in all, very dissatisfied with the trip
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