Worst hotel experience ever.
We were given room which had non working flush in toilet. I am sure it was done knowingly.
After tiring day, when returned to the room late evening, after finding flush not working, tried calling room service/reception from in-room phone 6000/6001 nobody bothers to pick up. Used cell phone to call hotel. after chasing and several calls through mobile phone we were given another room around 10.30pm which had bathroom floor filled with water and had leakage resulting in small pool inside bathroom. And were told there are no more rooms available (though on app, was still showing availability), we had 2 options either accept original room with no water in toilet flush or choose another room which had water pool inside bathroom floor.
Both room TV not working.
SIMPLY DISGRACEFUL ATTITUDE.
Don't waste money on this chain hotel. it's expensive even for free.
Will NOT use this hotel chain again and would recommend others also NOT use.