Lafonte International Hotel

There were bugs and the bites were pretty bad. It feels like the carpet is full of bugs. My legs were covered in bite bumps. Not mosquitoes. I wear long sleeve pajamas and still get bitten. Will-o'-the-wisp. Hygiene is so bad

The location of the hotel is easy to find. It's just a few minutes' walk from the subway station. I booked a standard room and the front desk staff upgraded it. The room is comfortable and hygienic with good lighting. I especially like the concierge Xiao Cao because I need to mail something. For customers, Xiao Cao was very enthusiastic to help me deal with it, which really warmed my heart. I recommend the stay experience.

I arrived late and the room was almost fully booked. The lady at the front desk took the initiative to upgrade me to a suite. It was amazing. A pleasant night. I will be my first choice in the future.

Pretty good. The front desk service attitude is enthusiastic. 👌

Multiple stays~convenient~comfortable~high cost performance

The room is very old and the lighting is very dim. The desk lamp is also very dim, and it can be seen that it is a bit old. There were large and obvious stains on the bed cover, which was the same after two consecutive nights in room 1213. The vanity mirror is broken. There is no full-length mirror, which makes it very inconvenient to put on makeup. I guess the customer service staff doesn’t know how to put on makeup in the room, so it’s never been discovered that it’s broken? Smart toilets are aging seriously. There were noises all night, and I couldn't flush it out. The attitude of the front desk clerk when checking out was very bad. There was no reminder in the room that the slippers could not be taken away. My colleagues took them away and were reminded many times that the deposit would not be refunded if they were not returned. If these disposable slippers are not allowed to be taken away, they should be clearly marked instead of showing contempt to the guests. The only highlight: I got an apple, banana and coke Suggestion: The hotel can arrange for employees to experience check-in, and you will find many places where the experience is poor. Room managers should not be obsessed with the front desk and go to the guest rooms more often! Why didn't you change rooms after staying two nights in a row? Because it was already very late to go back at night and I didn’t want to bother! ! !

The service at the front desk was not good. I went to check in with a friend. The waiter asked my friend if he was checking in as if checking his household registration. I said that my friend didn't live there. The front desk clerk continued to ask, which was disgusting. Finally, my friend showed his room card. , told the front desk clerk that I was already a guest of your hotel. In the end, the front desk clerk gave me a very bad room. The design of the bathroom did not feel like a hotel at all. I moved out the next day. I hope this front desk clerk will not stop. Check the accounts of other customers, your responsibility is to serve!