We had some issues checking in, as the hotel is scattered across several sites in the old city. After a call to the hotel, Ivan soon sorted us out and we were accommodated in a large, cool, character filled room. The room was clean, well decorated but with some damage to the carpet. The plumbing was disappointing with it taking a long time to get hot water and the shower cubicle being very leaky (just when we thought we’d moved up from Chinese guesthouse wet rooms!). The annex was very quiet and had some lovely spaces to relax. The hotel is well located to explore the old town. Breakfast, Chinese or Continental, was filling and fine, but not exceptional. Ivan also arranged a car to take us to Lijiang Airport.