Shanghai Marriott Marquis City Centre

I booked this hotel because I fancied a spa day. I tried to contact the spa for 2 days after checking in without success, so I went to investigate. There is no spa despite being advertised online, on the hotel website AND in the room. When I spoke to the manager about my disappointment, he told me to just use another one in the local area. Also, there’s no personal touch here like at other Marriotts- no one said hello, helped with my suitcase or greeted me whenever I returned to the hotel. I usually feel ‘special’ when using this brand of hotel- but not this time. On a positive note, it’s beautiful and in a great location. I loved the bath in the room and the great breakfast.

Convenient location, walking distance to nanjing road. Many restaurants nearby hotel. Hotel offer better price for airport shuttle services compared to my own searched.

Great location, right across the road to Nanjing road. Would stay again.

The room was huge and clean and staff very friendly .Will stay here again . Love the size of the rooms and the bed was very very comfortable.had a great night sleep . Had a great swim . The view from the window was amazing.

Our stay was amazing, the hotel is clean and beautifully decorated. It is aesthetically pleasing and the hotel staff is amazing. Our check-in was seamless and took less than 10min. We had no issues with our room. The breakfast has great options, both western and Chinese options available with a wide variety of options to choose from. I highly recommend it to anyone who wants to visit the city center in Shanghai.

It's a beautiful hotel! Great location and staffs are warm and smiley! We booked the Shanghai Bus Tour and its really convenient because 1 of the stop is just 1 street away. Not to mention the convenience of the airport and the high speed railway station is all on the same line! We didn't have the buffet breakfast but there are tons of shopping and food all around the hotel. We enjoyed our stay alot. Thank you Marriot!

Great service and environment, fantastic view

Located at the central, walking distance to the mall and The Bund. Breakfast is good with international variety to choose. The hotel room facilities are a bit old, our phone is not able to call out, but the room is clean with good view. If can upgrade the WI-FI network speed, it will be prefect.

We loved this hotel! Great location and great and friendly service from the hotel staff, specially from Jose Manuel Miranda, he helped us with everything in our stay.