Home Inn Piper Cloud Hotel (Shanghai Jing'an Railway Station)

I chose this hotel because it is near the subway station and has convenient transportation. However, there were no rooms available until 4:40 pm. The front desk staff had an arrogant attitude and said that you can choose to stay or not. They were tired but did not escalate the conflict. The front desk staff did not have the ability to deal with the problem. I have recorded and complained to the tourism supervision depar**ent and waited for a reply. If the check-in and check-out times are set, both parties need to follow them. Consumers cannot only be subject to the overbearing terms of the check-out time. The store manager needs to provide job training for employees. If you really can't lower your proud head, then don't work in the service industry. The cleaning staff has a good attitude and deserves recognition. The store's public notice board is not obvious, the fire awareness is not strong, and there are two trash cans in the narrow aisle. As a Ctrip platform, there needs to be supervision. I don't recommend bad reviews of the same price.

Just look at the picture! The environment is extremely bad! The bed faced the toilet, and the room was filled with a strange smell. The walls, floors, and glass all gave people a very dirty feeling! Don't stay here for cheap, the front desk service awareness is also very poor! I don’t recommend it very much. You will regret it if you come here.

Easy to find location and good service👌🏻

Pros: Convenient transportation, subway station is just outside. Cons: Poor hygiene, ants in the room. No elevator, winding stairs. Toiletries are rubbish, disposable slippers are also rubbish.

The service and environment are not very good. I can't sleep well. The price is so expensive. I might as well choose other places.

Chinese people don’t lie to Chinese people Extremely bad review There are dried urine stains on the inner ring of the toilet, and the most basic hygiene is still not done well. Those who don't like cleanliness and are not afraid of getting sick can stay here The taste is very big very very very very very very very We asked to change rooms and were told that there was no room to change. The room was full. We were advised to go to Home Inn but we had to pay the price difference of 100! ! ? ? The smell is bad and the hygiene is poor. What does it have to do with consumers? Why do customers have to bear the difference in hotel prices? Seeing my strong attitude, I discussed it with the store manager as an excuse and finally changed to a room on the 3rd floor (I originally lived on the 2nd floor). Didn’t they say there were no rooms? ? ? Are the rooms full? ? ?

We booked a double room of 10-15 square meters, but the merchant actually bullied outsiders and arranged a small room of less than 5 square meters for me. They also arranged a single bed of less than 1.2 meters wide for me. I didn't stay in this room for even a minute and immediately asked the merchant's front desk customer service to check out within the specified time limit. As a result, this ** deliberately delayed the check-out time and forcibly refused to let us check out on the grounds that we had not checked out by 1 minute after the deadline. The scammer is innocent but wants us, the deceived, to take the responsibility. Such a black-hearted hotel, won't the relevant depar**ents seal it off?

The room size is only suitable for a single person traveling for business or pleasure.

The location of the hotel is great, in the city center. Not far across the street is the subway, which is very convenient to the Bund, City God Temple, and Disneyland. There is breakfast downstairs, which is very convenient. The service attitude at the front desk was also very good and they upgraded the room for free. There are drinks in the hotel, which is very convenient. The cleaning aunt was also very clean. I will come back next time after staying for several days. This hotel is not expensive, the facilities are okay, and the air conditioning is very effective.