The one staff person was kind and checked me in easily. The room was clean. The bathroom floor was nicely polished, therefore made it so slippery after my shower. When you step into the tub, it is much higher than the floor. When I stepped out, it was not what I expected and fell. Fortunately I didn't get hurt. Breakfast was not included. And the pool didn't have water in it. I don't know where the outdoor pool was that they advertised having access to. The front doors were not automated. Right outside the front doors, were 2 room-sized waste baskets, collecting water from somewhere. I almost tripped over them twice. Not a good impression. It was quiet, however, since there were very few people there. I don't recommend.