Guest User
February 1, 2024
This is the Youxianghui hotel recommended by Ctrip, right? I won’t say much more. A real-name report has been made to Hainan 12345, and we will pursue the government for investigation results.
The hotel provides false information and the environment is dirty and messy. The front door was filled with discarded furniture and garbage, and the corridors stank. The room had moldy sofas and hanging chairs, cheap sheets and quilt covers, and there was someone’s fur on the table! There was a strange smell when the refrigerator was opened, and there was a nauseating feeling everywhere. He stayed for less than twenty minutes and fled overnight. The front desk also has a nonchalant attitude.
Ctrip reviews false information. They don't let you read negative reviews before booking, and they come right after booking. Even though they know the information is false, they give it a pass or even give it a bonus. I complained to Ctrip and they said they would try to compensate me 30 yuan? After I quit and complained to the government, they reluctantly refunded my room fee (paid by the platform in advance) and they were not going to tell me the outcome of the hotel's treatment.
I will keep an eye on this hotel from now on. If it is still like this, I will file a complaint against the hotel with the Industrial and Commercial Bureau and the Culture and Tourism Bureau. Complaints to the Ministry of Industry and Information Technology about the Ctrip platform were approved and encouraged the spread of false information. This hotel must be improved this time.
Extremely poor, extremely poor, extremely poor, extremely poor, extremely poor, extremely poor, extremely poor, extremely poor, extremely poor, extremely poor
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